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February 2024 by lynne gadaleta
Frank’s Auto Body is top notch! The staff is friendly, knowledgeable, and honest. Volvo recommended Frank’s for repairs and I’m glad they did. I highly endorse Frank’s Auto Body!!
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January 2024 by Robin Lobel
Trust worthy, honest and well done work always.
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January 2024 by Troy DeGroat
Very happy with the work that has been done to my vehicle! I worked with Anthony and he was prompt and professional. 10/10 would absolutely recommend and use again.
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December 2023 by John Connolly
The best body shop I’ve ever used. Incredible work, fair pricing, fast and very professional. The only body shop I’ll bring my cars to now.
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December 2023 by Vinnie Kung
We had a car that needed paint from a bad previous repaint and they matched it perfectly. Got the car back and couldn’t be any happier. Highly recommended!
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December 2023 by Claire Mangione
Franks auto body was recommended to us by our Subaru dealership and now I can see why. They were extremely helpful and efficient, especially during the busy holiday season. They helped me work with my insurance to keep things moving and everything about the operation was completely transparent and broken down. Not only did my car look great on the outside, it felt new on the inside too. I appreciate all the work and effort they put into this to make it a seamless process for me and my family.
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December 2023 by Jay H
Top quality work paired with unmatched customer service will surely have me and my loved using this shop for years to come! Thanks again to the guys at Frank's autobody for making what could have been a head ache both seamless and quick.
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December 2023 by Andrew Salkind
What an absolute pleasure to work with! Fair prices and fine work! Rob went above and beyond to fulfill my wants and needs. Thank you so much!!!
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December 2023 by Brenton Eddy
Absolutely wonderful experience. They were upfront, open and honest about the repairs required for the damage on my car. Not only was it a quick turn around but they show great care in what they produce and the cars body is like new, again. Will not take my car anywhere else for body work.
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December 2023 by Chris Remmers
***ATTENTION - AVOID FRANKS AUTO BODY AT ALL COSTS, OR IT WILL COST YOU AND YOUR FAMILY***This had to have been one of my worst experiences dealing with any automotive shop in my life. If I was able to give less than one star, Franks would not even qualify for that.I work for the United States military, and I was recently overseas when a tree fell on my truck. I had my wife take the truck to Franks because it was closest in proximity to where we live, and she had asked if they were an accredited repair shop with Statefarm. Not only was my wife taken advantage of because she is of foreign decent, but they blatantly lied to her and told her "They were affiliated with Statefarm to do the repairs." From here we had scheduled an adjuster to come out and assess the damage and the people at Franks jumped the gun and started ordering parts before the agreed upon date of the adjuster coming to the shop to approve what would be covered and what would not be.Once we found out they were not an accredited facility with Statefarm this is where the battle began. I had to call Franks from overseas and ask why they were ordering parts for a vehicle when the adjuster from the insurance company had not even been on site to assess the damage yet. Once I decided to have my vehicle brought to another facility, this is when they began to try and soak up every unjustifiable penny they could out of my wife, myself, and my insurance company. They were trying to charge me over 4000$ for 2 weeks of lot fees which on the phone they had said they understood I was overseas, and it would not be a problem if my vehicle was there until repairs or removal. They then held my vehicle to try and get us to pay over 500$ in "PPE" which they claim was "disinfectant" for the vehicle to keep their works "safe" - Lysol whips kill 99.9% of viruses and bacteria total cost 8.50$. Then they try and charge me to return the parts they jumped the gun on ordering which was never approved by the insurance company. Thank God I have a wonderful insurance company they covered Most of the nonsense, but not all. I had to pay over 750$ just for them to release my vehicle to a tow truck or they would not let them take it off the lot and would continue incurring "lot fees", the kicker is they are the only autobody shop I've ever heard of which is "cash only" so as I am working overseas, I was unable to pay right away. If I were them, I would be worried about tax audits in the future.To top everything off with this terrible experience after paying the 750$ they called my insurance company trying to collect another 750$ by saying we never paid. This is blatant fraud. I have never met a more grossly negligent and corrupt group of individuals in my entire life. The only reason they have 4.8 stars is because they pay google reviews, I would not recommend this company to anyone, and if you do not want to get scammed out of thousands of dollars, please avoid Franks Auto Body at all costs.They DO NOT support the United States Military or veterans, and they DO NOT support their Local Community. The level of unprofessionalism has been alarming, and their near criminal acts of doing business needs to be investigated further.
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November 2023 by Tom C.
Long story short I would avoid this autobody shop at all costs, or it will cost you. They are dishonest, negligent, and have absolutely zero business ethics. They pay to make their bad reviews go away, and if you are not careful a simple repair or tow could end up costing you thousands. Fair warning to anyone in the Hillburn NY area, avoid at all costs.
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November 2023 by Eamonn Mulleady
We have brought in a couple of cars for repairs to Frank's Auto Body. Frank's is by far the best auto body shop around and Frank, Anthony, Rob and the rest of the crew are phenomenal. The cars look better than new when they come back from repairs, the work is done quickly and perfectly, and we are always treated with respect. I cannot say enough good things about Frank's.Services: Painting
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November 2023 by Brad Saltzman
Brought my car to Frank's after hitting a dear. My bumper, hood, headlight, and front quarter panel needed to be replaced and repainted and they completed the work in a timely manner, keeping me updated every step of the way. They handled everything with my insurance company and made the process very easy. I was very surprised by how well they color matched and blended the paint, you wouldn't ever know that this car has had any body work completed. Should I ever find myself in this situation again, I will absolutely be bringing my vehicle to Franks. Thank you guys!Services: Painting
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October 2023 by Molly Leenas
Frank’s Auto Body is great! I had my bumper and tail light repaired and they did an awesome job. It was done quickly and the workers made me feel comfortable which I really appreciated. I highly suggest using Frank’s Auto Body!!
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October 2023 by Dan B
Would definitely use Frank’s again should I need bodywork performed (though hopefully not :)), and would recommend them to acquaintances. I heard about them through a coworker who had a similar positive experience. I had a tree fall on my car and they came and picked-up the vehicle quickly. They are polite and FAST, was back on the road with my repaired (and detailed) car earlier than I expected. My repair felt prioritized. Thank you Rob & Co.Services: Painting
