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November 2023 by Lindsay Pundt
Brent and team always go above and beyond! They explain things thoroughly and honestly. The consistency in their service will ensure I am a customer for many years! Keep up the great work (and singing in the shop!)
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November 2023 by Alan Hasman
We were up visiting the Rochester area when our check engine light came on. Although they were booking two weeks out, given our circumstances, Bob Kaiser‘s got us in right away and repaired the issue. I would highly recommend them for any service work. Great customer service.Service: General repairs & maintenance
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November 2023 by michael brown
Bret was extremely helpful in guiding me through the inspection process for the engine light that became a bigger problem than we anticipated. I was confident that they did everything they could to help me through a very expensive issue.
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October 2023 by Karen Smith
I have always trusted Bobs repair for all my work that has been done for over 30 years. Will trust them for future repairs. All workers are polite and very knowledgeable.
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September 2023 by Jason Markham
Every time I have brought my car or my sons car into Bob Kaiser's Repair shop I have been 100 percent satisfied with the customer service, and the cost of the repair.Service: General repairs & maintenance
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September 2023 by John Vandemortel
This was the third time that Bob Kaiser’s Repair Inc. worked on my truck. In all three visits I found the quality of work, speed to completion, and interaction with the staff to be better than that of some of the Chevy dealers, and far better than some other Chevy dealers, I’ve used in the past. If your looking for repairs done right, quickly, by friendly staff, Bob Kaiser’s Repair Inc. is the place to go.
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September 2023 by Michael Davis
Great affordable service with integrity. Based on my experience, everyone at Bob Keiser's goes out their way to get the job done right and they stand behind their promises. Shane at the front has always treated myself and others with total respect.Services: Exhaust
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September 2023 by Shawn Warr
Excellent service in a rough time. We were camping at Hamlin Beach, when my truck broke down. They helped out in a timely fashion. I would recommend them to anyone!Service: Electrical repair
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July 2023 by Denise Mulando
Exceptional customer service which rarely exists any more in our society (unfortunately ?) I will continue to drive the extra 25-30mins to Hilton for all my car service needs because I trust the two Bob's ? (original owner Bob Kaiser - who still working there and new Owner Bob Conant). Overall great staff and awesome customer service.Services: Air & cabin filter replacement
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July 2023 by Mary Pignato
My go to mechanic!!! These guys are fantastic. They are trustworthy and honest! I've been going to Bib Kaiser Repair since 2003 and wouldn't go anywhere else!!! They are able to service my foreign vehicle and my RV! I highly recommend them!!!!
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July 2023 by Chris Nicot
Kaiser's has always had an excellent reputation as far as we have been concerned, and that has not changed even with new ownership. They do what they say they will do, and the job is done when they say it will be done. You get the best service here, at the desk, and in the shop.
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July 2023 by Kristen em
Shayne is the best Service Advisor I have ever had the pleasure of dealing with. From the moment he took my call, to handing me the keys after service, I knew I had my van in the right hands. He is kind, trustworthy, and really goes the extra mile in making the customer feel heard and valued. Thank you Bob Kaisers Auto Repair Inc. for making your customer service top notch!
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June 2023 by Sue Murray
Love this place!! They are so professional, organized, price-friendly and very close to us! ?. I went for an inspection and was in and out in 15 min!! We’ve had vehicles serviced with them before and are very pleased. We’ll continue to use them. ?Service: Vehicle Inspection
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June 2023 by Tom Buckmann
The people there are always great and friendly. They always do a good job or should I say great job they change my tires and very good time and was very responsive to my needs quick and efficient. I will always recommend them to others.Service: Tires
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May 2023 by Ashley LaMantia
They did an awesome job! I will be using them for anything in the future! I Love that they take pictures of everything and keep you updated throughout the day. Amazing customer service and they made everything convenient for me to drop it off pick it up. Drop boxes with envelopes for keys and they have a pickup box with a combination for you to get your car if it’s after hours! Thank you !Services: Auto brake repair
