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June 2020 by Leslie K.
This bank is shady don't do business with them!!! I've had to report them to the better business bureau. I have a personal loan with them and when I tried to pay it off the stated it's my fault that the account information I gave them was incorrect when in fact it's their phone lines that skip while talking. They continue to charge me interest on my loan while they "looked into it". They also messed up my credit while they were supposedly looking at the issue. They did NOT call back when they stated they would which caused the payment to be "late" which accumulated more interest even though I tried to handle this situation long before payment was even due. They refuse to allow customers to speak to a manager and their customer service representatives shouts at you and will try to talk over you. I am warning everyone not to do business with this company.
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March 2020 by glenn williamson
Their so polite and professional. The bank in Hobart,I love going in there. I call 3 of them Glennie's Angel's. Keep up the good work.
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February 2020 by Patrick Baynes
NBT Bank has treated me very poorly. Stay away.
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November 2018 by Michael Anzalone
Great staff!!! Great Bank!!!! Excellent service
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May 2018 by Chad L
Staff is very friendly
