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January 2024 by Dena Andersen
We are new to the area and were so happy to get in with Dr Neno. She is so thorough, knowledgeable, gentle and caring with our senior cat. She explained the diagnosis, options and treatments very well. We appreciate the hard work she and all vets do.
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August 2023 by Briana Szczech
Disgusted with the lack of empathy amongst the Dr and staff. They are hard up for money, and truly do not care about the well being of animals. My dog had a large hematoma on his ear that needed to be addressed, and I had set an appointment for 4:30 on a Friday. On the way to the appointment I stopped at the gas station 7 mins away from their building, where my car proceeded to have issues starting back up again. I tried to call right away, but had no cell service in the area. I could not even call for help at this point. After about 15 mins of sitting in the heat with my dog, a stranger at the gas station offered to help me. It turns out I need a new starter, as the gentleman tapped on it with a wrench to get it going again. From that point I raced over to the office and had to leave the car running in the parking lot. I walked in and was greeted by a back turned to me, as the male receptionist made sure to whisper to someone else in the back, so I couldn't hear what he was saying. There was no one else is the building and I pulled in at 4:45. A frizzy red headed woman rudely popped around the corner to say they were “closed” for the day and I would have to reschedule. I understood this as I was unable to call. Knowing I was now going to have to my dog to emergency, I kindly asked if the missed apt fee could be waived. I tried to explain what happened and the woman smirked at me, while shaking her head dismissing what I was saying. Its like she thought I was lying about my reasoning for being late. Its almost as if she took joy in turning us away and charging us. Mind you, Ive spent hundreds of dollars here in the past couple of years on my 2 dogs. Finally she rudely says “its up to the Dr”. I had her go ask, as the Dr couldn't even be bothered to come up front and talk with me herself. After the woman came back to the front, I was told the fee would still need to be charged. They didnt even offer to reschedule right then and there. The male receptionist just stood silent the entire time, which was super awkward. Like I said this apt was a sick visit for my dog and I was really worried about him. The hematoma was quite large and hot to the touch. The Dr could have spared 5 mins of her time as the day wasn't even over yet, to at least give me some reassurance or advice. Again the building was EMPTY!! Dr Neno and staff were more concerned about their missed appointment fee than anything else. I will not be taking my pets back here, and neither will any of my family that I recommend to them in the past. This Dr and staff do not care about your pets at the end of the day. Truly a disheartening experience, and my dog was the one left to suffer at the end of the day.
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June 2023 by Val Muscarella
Dr. Neno and her staff took care of my dachshund Rocky all his long life. At the end, when he had to be euthanized due to old age and illness, he, and we, were treated with gentleness, dignity, and compassion. I highly recommend this practice.
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April 2022 by Alexis Hinkley-Maier
Dr. Neno and her team are amazing! I know my pets are in good hands when I bring them in. Cannot say enough good about my visits here :)
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July 2021 by Jessica Smith
This animal hospital has been treating all the pets I've ever had in my life and even though I no longer live close to this office; I still bring all my pets to them! They are a wonderful clinic and they are extremely professional, but in a very laid back down to earth kinda way. Dr. Sue is the absolute best!
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July 2021 by Jodi Rae Baird
They were able to get my cat in for an appointment the very next day. However, I was going to be running late so I called to let them know and they went above and beyond to still take care of my baby. They kept my cat there all day and squeezed her in, worked around other patients, and provided quick efficient healthcare for her. To make amazing service topped off, Dr Neno called me herself throughout the day to update me and give me peace of mind. I won’t recommend anyone else! You guys are THE BEST!
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November 2020 by Darlene Orbaker
The staff is second to none. Professional, caring, and very reliable. I won’t take my family anywhere else.
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November 2020 by Alexandra Miller
Sue is the absolute best. She really cares for all her clients! Any concerns we’ve ever had she is always more than happy to talk you through anything or see your animal. Chevy and Ford love going to the vets and seeing her and the girls
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July 2020 by Kristin Pike
I drive over an hour to take my 2 ladies to Dr. Neno. I can't imagine anyone else caring for them. I have taken all of my animals to Barre Animal Hospital for years. They receive quality, compassionate, professional care. Dr. Neno is truly doing what she was put on this Earth to do.
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June 2020 by Gabriella Hunt
There are not enough good things to say about Dr. Neno. I have been taking my beloved lab to her for the last 15 years and she has been nothing but caring and compassionate. I drive almost an hour to get to her because I cannot imagine another vet taking care of my pets with the same love and compassion she does. She is truly the best.
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June 2020 by Christina Lee
Every staff member is knowledgeable and so sweet and caring, even though my kitty wasn't nearly as nice to them! I definitely recommend anyone looking for a vet to check out Barre Animal Hospital!
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May 2020 by Larry Schmerbeck
Dr.Neno and her staff are very congenial and knowledgeable. They have always been there when we needed them.They really know their stuff!!!!!!!!!!!!!!!!!!!!!!!!!!
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April 2020 by Pamela Clark
This animal hospital is the best around! Dr Neno and staff are so caring. Highly recommend them!!
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March 2020 by Ann Panepinto
I really like the staff. Everyone is so caring. I have told friends that when I cry, Dr. Neno cries with me.
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March 2020 by Mickey Babcock
Would always recommend Barre Animal. The whole staff are loving and caring towards their patients and owners!!! Love them all.
