Arch Auto Parts is a business with helpful staff who provide professional service. Customers appreciate that the workers are friendly and do not try to overprice their products. Many reviews mention a good selection of products, most of which come with a warranty, making it a suitable place for both DIY enthusiasts and professional mechanics. Service quality varies; some customers experienced long wait times or difficulty reaching staff, but overall, the staff are attentive and willing to assist. The business is known for consistent support, especially when returning for repeat parts or assistance. Although there are occasional delays, the helpful attitude of the employees and the warranty coverage make Arch Auto Parts a reliable choice for auto parts and related services.