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December 2023 by Sharif Ullah
This place a SCAM.I went to buy an unlocked phone that would work overseas. The dude sold me a phone and said yea this one is unlocked and that it will work. I paid $170. My uncle took it overseas and tried multiple sims and did not work at all. Came back immediately within a week and told him that it don’t work.He said ok. I told him I’ll back once my uncle comes back with the phone. A month later I came back to him and tried to get a refund cause the phone works with a sim from here but not overseas. The dude wouldn’t give me a refund and keeps telling me it works overseas. How the hell do you know that it works overseas when you only tested it here. I’ll always tell people not to go here.
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December 2023 by Mariefablife Mariefablife
I'VE BEEN A CUSTOMER SINCE 2016.. TODAY WAS POOR CUSTOMER SERVICE! INSTEAD OF FIXING MY PROBLEM, THE YOUNG GUY BEHIND THE COUNTER HELPED TWO OTHER CUSTOMERS. MY PROBLEM NEVER RESOLVED.
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July 2023 by Bebe Budhu
Amazing and full of experience peopleThey know what they doingWill come back to buy a phone soon
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June 2023 by Benjamin Yang
Said it’s open till 8, closed at 6pm
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June 2022 by Nazir Azeez
Amazing customer serviceSid took his time to understand the requirements and did an awesome job in transferring everything from my old deviceReally happy with the purchase
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May 2022 by Richard Alexis
The retail associate Sid was very helpful. He took the time to listen to what kind of phone i wanted and didn't just try to sell me any phone. I spent 2 hours in there and left with a new phone as well as a tablet. I highly suggest this place if your in the area.
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November 2021 by Ron Mohan
This store is overcharging on every single thing Metro website says you can buy a sim card for 10$ in store when I came in the store to do that I was told the Sim would be $20No discounts on purchasing phones either
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June 2021 by Elveus Delinoir
Helpful staff and great service
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May 2021 by Jean gary Remy
It was great experience and I got the phone I liked at discounted price, the guy was very helpful
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April 2019 by Manny L
7:47pm on a Tuesday April 9th it's closed even thou their i can see a guy in the store. He repeats to me he is closed I say it's not even close to 8 he says again come back tommorow....no thanks I won't.
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March 2019 by contanca de la rosa
I go there a new cell phone and when they transfer my SD card to the new cell they damaged it. Lost all my pictures and videos. When I complained about it they didn't care, no even an apology I got from them. Some of the employees have poor tactics to deal with people
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December 2018 by Ronnie Samaroo
Do not buy the iphone 6s over there, they are selling defective iphones to the public. You might wind up with an iphone where you can barely hear out of the ear speaker. I tried to return it the next day for a full refund because I didnt trust that I would get a good working iphone from that location. It was supposed to be a simple return but they tried to charge me the $60 for the present month's service when I only used 5 mins of airtime because I couldnt hear anyone on the phone.lol. I had to call the police because these people essentially were trying to steal money from me. They refused to honour their own return policy.The owner showed up, an old indian man. Thats how complicated it is to get a refund over there. Took me close to 2 hours. He was very unprofessional, unapologetic and nasty to me. Theres plenty of other metropcs stores I do not recommend going to this one.
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October 2018 by lev Brodsky
Useless
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September 2018 by jelena hernandez
instead of replacing my phone under the one year waranty the guy is telling me to upgrade the phone
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July 2018 by Richard Enderle
Should have given a great review earlier, but he deserves one. Every time I come to this location I get a very good deal on phones
