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August 2023 by Ishmael Rahaman
Lois is an incredibly hardworking, punctual and knowledgeable worker.
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July 2023 by Khamesh Khan
I came here to ask about safe deposit box, Patrice was so kind and nice to help me with it, I have become fan of this branch with service I received. Thanks a million.
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July 2023 by Abdul Khan
I came here to ask about safe deposit box, Patrice was so kind and nice to help me with it, I have become fan of this branch with service I received. Thanks a million.
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March 2023 by Steve Weismann
Horrible!! What else can I say?
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February 2023 by Yari “Bella” L.
This place has terrible customer service. They do not value their customers and treat them terribly. I would rather go to any other back, than go to this one.
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January 2023 by Chula “Chula” L.
This place has terrible customer service. They do not value their customers and treat them terribly. I would rather go to any other back, than go to this one.
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January 2023 by Isabella “Bella” L.
This place has terrible customer service. They do not value their customers and treat them terribly. I would rather go to any other back, than go to this one.
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July 2022 by Tulsie Persaud
Two tellers, we were the only ones in line and no one was in any hurry to provide any assistance. I mom walked up to the cashier and she just said she was not open. That was it. No explanation, no apology.
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June 2022 by Kumarco Singha
Staff always helpful. Convenient.
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March 2022 by Emma Desl
I have been dealing with Ridgewood for over 20 years now, never had a problem with them. The tellers are all very courteous, always smiling. Some of them go above and beyond to help, like Ms. Edith (from the Hillside Ave Qns branch, thank you! I don't know your last name). Some of them who know me for years going there, talk to me as if Iwe were friends. Never an issue.Ange D-M.
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May 2021 by Kimberly Lyons
I'm unsure whether I was racially profiled or whether these tellers are unaware that bank counter checks typically do not include a check number. The teller conferred with two bankers behind the counter then presented my check to two more bankers (outside the window) for verification (a total of 4 people). The check was for $7,000. Would they have been as worried if I had been of a different race with the same amount or another race with a smaller amount? Why do I have to stand there and wonder why my check is bouncing around the bank? I had to walk to the back of the bank and ask if there was a problem after leaving the counter.I'm familiar with the basics of authentication, but this went above and beyond. Keep in mind!!! I was depositing a check from my newly opened business account. Not a stranger; this is my account. & If you're wondering, yes, I did tell them it was a new account and that the check was one of two that I got from my Capital One banker. I'm considering closing this account because I'm incredibly dissatisfied.If I had never walked to the back of the store, no one would have apologized for the delay. Instead, I had to prove myself by logging into my CapitalOne Mobile app and demonstrating that these are my funds and my account number matches the number on the check.Not only that, but I go to the CapitalOne website and where one would order a check to show them that this is the "executive check," which matches the check I'm depositing in the bank today. They did not manage the situation professionally from the beginning and lacked basic banking knowledge. I strolled into Ridgewood as a young black woman, glad to be able to deposit a check for that amount into my savings account, but I went out feeling alienated, but I kept my cool despite their ignorance.
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January 2021 by Mindful Ashley
They have good customer service here me and my grandfather been dealing with this Bank for many years.
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October 2020 by Joy Providence
Great service. Pleasant tellers
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February 2020 by Ashley Ortiz
They have good customer service here me and my grandfather been dealing with this Bank for many years.
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September 2019 by Natasha Rambaran
Poor customer service. Not helpful at all.
