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November 2023 by Russ Padden
Very pleased with the quality, cleanliness and the crew in reconstructing our basement after having French drains installed.We will have them quoting us on the next project - the kitchen after the new year.Would recommend them to my friends.
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November 2023 by jon 1965
I have known the owners of HPM for a few years. I recently hired them to fix my cottage and I cannot say enough about what a great job they did repairing my issue. I HIGHTLY recommend them to for any work you need done on your home! Thank you HPM!!!
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September 2023 by Douglas Archer
HPM fixed several things around my house including the outside where things were old and needed to be replaced. Inside they fixed around the fireplace (after the leak was fixed) and a doorway. They did a great job and very professional.Services: General construction
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September 2023 by Mike CP (Mike)
I recently had HPM Craftsman renovate 3.5 bathrooms, and two kitchens! I was very impressed with their commitment to excellence. From the initial consultation to the final walkthrough, they were always professional, responsive, and communicative. They took the time to understand my needs and vision - especially when I couldn't articulate my vision, and they delivered a beautiful and functional bathroom that I love.I was particularly impressed with the quality of their work. The craftsmanship is top-notch, and the materials they used are high-quality. I know that my renovation will last for many years to come. Should you use hire them, make sure you have Anthony, Enrique and Jose on your renovation! They pay attention to every single detail that you may not even see.I would highly recommend HPM Craftsman to anyone looking for a general contractor. They are a true professional company that takes pride in their work.Services: General construction
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September 2023 by Sande' Turton
When HPM Craftsmen was recommended for our roof repair we booked them right away. It’s not often you find a vendor that you can trust. The HPM back-office staff explained the services in detail before booking and followed up until the day of service. The service team arrived on time, they were professional, and they explained the findings and what was needed to get the job done. HPM also explained the length of time it would take before I needed to see them again. An unexpected repair occurred during the job and HPM took care of it without issue.We are beyond satisfied with their customer service, their professionalism, communication, and their follow-up.Thank you, Brian, Nicky, Marushka, Luis, his partner, and the entire HPM team.We will see you again soon.
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September 2023 by Ronni Edelman
Excellent experience! From the estimate appointment to the completion of the work, I have been thoroughly impressed. The workers arrived on time and worked all day, both days, until the job was done. They did a beautiful, professional job and I am looking forward to working with HPM Craftsmen in the future. Thank you!
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August 2023 by Cris Sproat
We have used HPM Craftsmen for two major renovation projects -a fully remodeled kitchen (see before photo cabinets and two post-renovation photos) and a beautiful, fully renovated basement. Nicky Apap communicated with us every step of the way and Brian Mack is our go to guy whenever we have a project. He always has great tips and suggestions to make sure the project will go as planned. We have always been extremely pleased with the skilled craftsmen they have sent to our jobs. We used them a third time to remove some filler panels in the kitchen so we could have a larger refrigerator installed. We received another professional job from them today and our installer made sure the walls were all set for the new refrigerator getting delivered tomorrow. We would not hesitate to hire them again when we have another home renovation project.Services: General construction
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August 2023 by Lourdes Cracco
I DO NOT recommend this business. I hired HPM Craftsmen to redo a master bathroom that another contractor had started but most of the work needed to be redone. We got a quote from Brian, the estimator and after getting a few references we decided to hire them. A few days prior to the start of the project we met with the owner, Nicky and a lead carpenter.On the first day of the project, the lead carpenter came alone and waited in the morning for a helper that never came. That day he did the demo by himself.On day three they sent an apprentice to assist and unfortunately he accidentally drove a screw through the hot water pipe in the shower wall. They were able to fix that the same day but nonetheless it caused concern and stress.From that day forward the carpenter worked alone only getting help towards the end setting the toilet in place. The toilet was not sealed on the bottom and was left with a slight rock to it which I had to mention and they corrected it.The carpenter was timely and hardworking which we appreciated. But any changes or concerns in the project had to go through Nicky. Therefore, we ended up spending a lot of time going back and forth with her.Throughout this project we noticed things we weren’t pleased with and areas of concern. For instance, they put a sheet of GoBoard over an area of plywood on the sub floor that probably should’ve been replaced. We also had no idea that certain walls should be level or plumb so we kept the existing vanity wall and had them smooth and joint compound instead. They didn’t check our walls for this and I highly recommend it before having any work done.Lastly, when the project was completed and we used the shower for the first time we noticed the shower floor tiles had lippage, sharp pointy edges in certain areas and around the drain pitch. It was uncomfortable to walk on with bare feet. Upon inspection, Nicky agreed that the shower floor would need to be redone.She gave us the option to choose a smaller tile and a crew member could do the work or we could choose our own contractor. We decided to choose our own contractor at which point we needed to get estimates. As soon as I had two estimates she quickly asked for them and took an average of the two and sent a revised invoice. She did not take the 3rd estimate that was sent later that day into consideration. Also we were still going through the process of compiling the list of supplies needed to restore this floor. It was very stressful going through this and her only concern at this point was to be paid for the work they had done. Overall this was an unsatisfactory experience for us.
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August 2023 by David Manresa
HPM Craftsmen built our screened in deck and did an amazing job! We will definetly hire them again for our next project.Services: General construction
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July 2023 by M E
From start to finish the team at HPM were true craftsmen. Competitive price with outstanding results. Fantastic communication from start to finish. Crew was on time every day and worked non stop. Change orders handled in stride. Punch list items completed quickly. All crew members courteous, respectful, and hard working. You will not be disappointed
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June 2023 by Lisa Biase
My husband and I enthusiastically recommend HPM to anyone looking for good craftsmanship at reasonable prices. Over the years, they have performed many jobs for us that my husband (a master carpenter) could not perform alone. These jobs included framing for a front porch and mudroom extension, installation of Hardie plank, and installation of a metal roof. Most recently, HPM remodeled our deck with Trex which gave it a tremendous facelight. The work is beautiful and we could not be more pleased. Additionally, all of the employees are friendly, courteous, responsive, and sensitive to the many needs of their clients, which are rare traits (unfortunately) in the construction industry.Service: Deck remodeling
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May 2023 by Chris Primavera
We have had other contractors disappoint us with poor workmanship, ridiculous change orders and failures to meet agreed schedule dates. HPM was a little more expensive, but the workmanship was fantastic, the communication excellent and the work was completed on time.We would not hesitate to recommend HPM to our family and friends.Services: General construction
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May 2023 by Adam Ryan
Look, stop messing around and just call HPM. You'll get an honest and fair estimate. You'll get clear, consistent communication and a reasonable timeline. You'll get seasoned, thoughtful, and hardworking professionals that do what they say they're going to do.And sure, you've probably looked down at your phone and lingered over the number of that neighborhood guy who does things cheap. Maybe you even left him a voicemail. But honestly, do you really want the hassle of chasing him around again? Why does he always disappear when there's only 10% left to finish? Why does his cousin have an ankle monitor?Skip the headaches and let HPM handle your project.Have Brian come out and tell him what you need. Then guess what? They'll do it. They've helped me with two big projects (major bathroom/laundry room renovation & garage/deck remodel), and I see no reason to hire anyone else.Give them a chance, and you'll see why too.Services: Install flooring
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May 2023 by Eric Wuu
HPM helped me renovate my two bathrooms and as they were one of the most diligent and communicative teams I’ve worked with in the last 9 years as a designer. They send daily progress reports which just goes to show their transparency. Our lead craftsmen went above and beyond to address all of ocd requests with tile layouts.If you have any reservations from one of the previous reviewers commenting dust being pervasive, yes the dust does inevitably travel but our team did do their best to mitigate the dust with a plastic partition wall, an exhaust fan, and regular vacuuming. This was one of the cleaner jobsites I’ve been on.Services: General construction
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May 2023 by stephanie
We have worked with HPM on many different occasions on many different projects. They always have their job sites clean and organized and their crew is very professional and pleasant to deal with. We always try to recommend HPM to anyone looking for home improvements.
