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June 2022 by Donna K.
Worst pool maintenance company ever. They do not know how to maintain pools. And their cleanings are not thorough. They closed my pool without cleaning the filter causing the water to be white when they opened the pool the next year. They broke my pressure gauge and never even replaced it. After 1.5 months of trying to get my pool in swimming condition I finally went to another company. Who was able to get my pool sparkling clean in one week. What a waste of money. I strongly do not recommend this pool company
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July 2021 by Scott K.
Brandon and Mariel (owners) are great and are extremely responsive. But really, their whole crew (Danny, Nick, Wesley, and the other guys) have a great customer service attitude. I've used them for many years for openings and closings, and for the past two years for weekly maintenance (I got lazy and they simply do it better in a fraction of the time). Remember, things go wrong with pools (and Covid-19 created chaos in supply and pricing). Nothing lasts forever, so don't blame your solution (like some other reviews). This company is honest and gives you options at a fair price. They are Locally Owned and have consistency in their staff (that says a lot)! If you want great service at a fair price, along with the expertise that most of us pool owners don't have, contact Pool Potions!
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February 2020 by Deborah K.
I was Very excited when the owner of the company came to my house and spent over a half an hour selling a pool to myself and my husband. We were very happy with the price and patiently waited a week to hear back about the finalized price. We were told we would hear back from someone within three days. Finally, a female called and said that they could not give us the pool that they originally said because it would be $13,000 higher than the original price. So sad that the owner couldn't even call us himself! Shame on them.
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August 2018 by Julianne M.
What a pleasure it is to find a business that not only is incredibly informative, but also does terrific work without ripping you off! From my first phone conversation, to the satisfaction of finally seeing my swampy pool ..crystal clear, pool potions did not disappoint! They came back several times after installing a new filter & made sure our pool was perfect & we knew how to use everything properly! I highly recommend this company & truly trust in their work
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June 2018 by Blake D.
Horrible! We had a simple line blockage last year but was sold on a ) $1k filter... just recently had what turned out to be a broken gauge on the said filter we just purchased last year and was told it was likely cracked lines since we didn't use them to winterize the pool... also was told they couldn't even entertain a maintenance visit for three weeks, bought the new gauge on amazon and working great... save your time and $... recommend @lesliepools m in Danbury for advice to self maintain.
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May 2013 by Leslie R.
We happened upon Brandon with Pool Potions and are so glad we did. Brandon and his crew are knowledgeable, professional, honest and hard working. Any time there is a problem Brandon can fix it efficiently and quickly. We recommend him highly and will be using him for many years to come.
