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8AM - 5:30PM
7080 Rush Lima Road, Honeoye Falls
Towing
“Have been taking my car here for a few years and have always had a pleasant experience. They’re accommodating, communicative, trustworthy, and always provide quality service. Highly recommend.”
“Mike made it easy for me to find a truck that would fit my budget since I already had a truck with payments and didn't want my second truck to have a high payment and he got me into a low mileage truck that fit the budget.”
“If I could give 10 stars, I would! Excellent mechanic shop! I needed some brake work done on my pickup and they got me in fast and for a very reasonable price. They went above and beyond! They even repaired my e-brake harness and rotated my tires while they were in there. I will certainly be back for any future repairs!”
“I have used Sutherland for many different things - service, tires, NYSI - just name it. Their staff is extremely professional, and very down to earth. They take time to explain everything. They are reliable. Emmy is their main point of contact - she really goes out of her way to understand the issues, serves as a great point of contact between you and the techs, and herself has significant knowledge. Their service and personnel are second to none!”
“Excellent, friendly service and eager to help us out when we were in a bind. Our son slid off an icy road on New Year's Day into the woods and landed in a shallow creek. (He was fine, but the truck suffered a lot of damage.) Several tow places did not respond to the call from our insurance company, but Bald Hill was very agreeable to helping, and went the extra mile in taking care of our truck with plastic so no more water damage would occur. The bill was initially higher than what our insurance company would cover, but they were able to negotiate with the tow company to get it down to a level that they would cover. We are very thankful that we had a caring tow operator to help us out in this time of need. It made a bad situation a little bit better!”
“This place is amazing. Both the dispatcher and the tow truck driver were helpful and professional. If you wait on AAA to arrive you’ll die first from hunger and frostbite. Go straight to Action Towing. AAA wanted me to wait two days with my car in a parking lot because they “couldn’t find anyone”. Thankfully, places like this still exist.”
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“I've been bringing my vehicle to Shamrock Service Center, and I can't say enough good things about them. Every employee truly goes above and beyond to make sure you're taken care of. They take the time to explain everything in detail, so I always understand exactly what's going on with my vehicle and why certain repairs or services are recommended.
Everyone there is incredibly friendly, honest, and welcoming. I always feel comfortable knowing they're looking out for my best interest and that they'll never try to sell me something I don't need. Their prices are fair, and the quality of their work is outstanding.
It's hard to find an auto shop you can genuinely trust, but Shamrock has earned mine. I recommend them to everyone I know!”