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December 2023 by viola barker
I have been with Hudson Valley Federal Credit Union before they were actually open to the public and I have always been grateful for all the people who work there , they are always friendly and very helpful, as far as I'm concerned the best bank around
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August 2023 by Ashley Abt
Nasty experience. For 2 years I’ve paid my car payment in the drive thru especially with 3 children in the car I am not able to take them all out to come inside to pay. I was told to do it inside from now on because it is time consuming which I understand, at the same time there’s no need for aggravation when I’ve never been told this before. I say goodbye have a good day which you are supposed to be doing and then no response? This is the last time I will ever be using the bank for any type of loan. Your loss
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January 2023 by Wayne S.
Service today was horrific .The computers weren't working correctly and shutting down, maybe upgrade the system??Came in to get a printout of the last two weeks of my checking, Simple, Beatriz was also running the drive through, she went with my debit card, came back no debit card she sent it out to another customer in the drive through. I asked for my card and she ran to get it from the other customer. Thank God I asked. Not a good thing for a bank. Thought they'd like to know. Geez
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November 2022 by Marc Andre
I have never had so many problems with the banking institution in my life. Until I experienced Hudson Valley credit Union. this bank still operates like it’s a 1950s. Even mobile or Internet banking only seems to work during business hours. God for bid it’s a weekend or a holiday. Then you’re completely out of luck. when they tell you, they will look into it and call you back. Don’t count on it. I’ve spoken to managers before and they told me they would look into things and call me back and I’ve never heard from them. Please avoid this Bank at all cost go anywhere other than there. Horrible institution.
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October 2022 by M Andre
I have never had so many problems with the banking institution in my life. Until I experienced Hudson Valley credit Union. this bank still operates like it’s a 1950s. Even mobile or Internet banking only seems to work during business hours. God for bid it’s a weekend or a holiday. Then you’re completely out of luck. when they tell you, they will look into it and call you back. Don’t count on it. I’ve spoken to managers before and they told me they would look into things and call me back and I’ve never heard from them. Please avoid this Bank at all cost go anywhere other than there. Horrible institution.
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June 2022 by blake bermingham
Claire helped me get my own checking account very easily and very quickly
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April 2022 by conrad heinz
Aiden was extremely friendly and helpful!
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March 2022 by Peter Reale
Saturday morning at 9:45am, hit the ATM for $20 and it spit out 20 $1 bills. Are you kidding me?!? I went inside and told them I just had a negative experience at the ATM, and got a $20 bill instead. Hopefully they will keep a closer eye on the ATMs.
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March 2022 by Christine “Chrissy”
Payments to Central Hudson keep being returned.....have called HVCU..... Still not resolved...... have been on hold since 6pm....... recording says 25 more min. Well.... It's now 6:58 PM. They close at 7 pm. No one answered my call ...... Not good .....
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February 2022 by Desiree Ditoro
Shame on you!!! Forcing customers to wear a mask!!!!!!!!
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December 2021 by Paul A.
HVFCU is horrible & I wouldn't recommend them to anyone who values their money. I was a loyal member for 20-years, but they've gone down, down, downhill in recent years w/rude & incompetent employees, branch managers & leadership. Stay away!!!
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July 2021 by Tracey Plain
My account has been hacked and I have been on the phone holding for someone for at least 15 minutes. I have an account I have no access too and whoever is hacking does. This is horrific. I have to give at least a one star to post my comment.
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May 2021 by Zach Biondo
My favorite thing about HVFCU is the pens, excellent quality, I have them throughout my house and they last a really long time.The lack of fees, abundance of locations, and nice employees are good too ?
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January 2021 by Nick Perrone
Great Place! People are friendly and great!
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July 2020 by Rajinder Dhaliwal
Friendly staff, Equiped for all Personal Banking, Bank at the window or On/line from home,, You are covered.. for normal banking, loans, mortgages , personal loans etc. We, our children, since they got SS#, have banked here for years. Only question I ask myself, is it good to put all your eggs at one Bank even if they are the best? Personal financial and backup situation may require / demand another good bank.
