TCC Hornell, a Verizon authorized retailer located at 1000 State Route 36, is a convenient shop for all phone and wireless service needs. They offer the latest devices with Verizon network coverage, including 5G, for both consumers and businesses. Customers appreciate the friendly and knowledgeable staff, especially Alena, who provides excellent customer service and helps with technical issues. She is known for her patience, skill, and dedication, often going above and beyond to resolve billing errors and assist with device upgrades. The store creates a kid-friendly environment, making visits pleasant for families. Customers highlight the store's commitment to good service, with staff members like Ryan also receiving praise for their helpfulness. Proceeds from purchases support local community efforts, adding a feel-good aspect to shopping here. Overall, TCC Hornell is recognized for its quality service, helpful staff, and a welcoming atmosphere, making it a trusted place for Verizon customers in the area.
Alana was great She was patient, efficient and very helpful She was very professional when several people came in She knew what she was doing I would recommend her services She put in extra hours to order my items Explained difference between cases & was working on our bill & trade ins Thank you
July 2025
Alena was absolutely wonderful with customer service skills and provided a kid friendly environment that kept my kids happy. She was very pleasant and well knowledgeable in everything she was doing and I'm super appreciative of this. Thank you.
July 2025
I was on vacation and had an issue and i was recommended to go to this store location from family. Alena was very helpful.
