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January 2024 by Hey Its Hailey!
I had to get a rental car while my car got fixed. They were super nice, on time, and made things convenient for me.
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January 2024 by Dakkota VanSkiver
Don’t even bother trying to call to reserve or rent a vehicle!!! Spent hour and half waiting for someone to be available to answer the damn phone for it to finally tell me sorry no is available call back later!!! Spent the last three days trying to get in contact with someone from there!! I am beyond disappointed and quite irritated, I will be seeking business with someone else that actually wants the business
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December 2023 by Nvthvn
These guys will try to steal your money any chance they get. “Discounted rate” on gas is double the normal price. They also stole 50$ deposit from me bc they said the car was late even tho is was not. Be careful that RJ guy is a thief.
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September 2023 by Linda Holly
EVERYONE was so nice...yes I'd go back again!
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August 2023 by Walter Houston
Bethany is polite, courteous, organized and efficient. The transaction went smoothly and I don't see how it could have been done any faster. Enterprise is lucky to have somebody like her
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August 2023 by Elizabeth Mundy
Upgraded without question, very pleased with my experience with Enterprise! Will be back again ?
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August 2023 by Sarah Peters
I highly recommend Enterprise Rent-A-Car in Horseheads because all the employees make sure you have everything you need before leaving. They make sure your ready and understand everything you have gone over. And always accommodating to all your needs!
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July 2023 by Tracey Kelsey
Very nice and easy to work with. They were very good about updating me and accommodating. I would recommend!!
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July 2023 by J B
The employee I spoke with ver the phone gave me the wrong information, and I didn't care much for the vehicle either. After returning the car, they 'mistakenly' charged me for something they shouldn't have. They did correct their mistake after I called. I attempted to rent another car about 2 weeks later and was told they didn't have one, by the snarky employee i spoke with. I then requested they send my reservation to Athens, PA office and they sent the wrong reservation. I will avoid using the horseheads enterprise office in the future. ATHENS, PA IS ALWAYS A GREAT EXPERIENCE AND THE VEHICLES ARE ALWAYS GREAT CARS!
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June 2023 by Delaney L.
I recently rented a car from this rental company and, to be honest, I was pretty nervous about the whole experience. However, the staff working there were amazing and they made the entire process seem so much easier. They answered all my questions and concerns with ease and really calmed me down. The car itself was amazing. It was clean and well-maintained, and I really enjoyed driving it. The only downside was that it was in the metric system so I was used to miles and pounds instead of kilometers and kilograms. However, this was only a minor inconvenience and it didn't affect my overall experience at all. It was really refreshing to have such a positive experience this time around. The friendly, helpful staff and the great car made the whole time renting the car that much better. I would highly recommend this rental company to anyone who wants to have a great rental experience without any added stress.
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May 2023 by Jesse Hill
I’ve been a loyalty member at enterprise for years. Spent thousands of dollars with them. Most of the time renting out of this location. Just recently was charged for an extra day when I called and spoke with the manger he was so rude and said he will “ help me out “ by refunding my day that he should’ve never charged in the first place. Worst experience I’ve ever had renting anywhere. Such a shame. I’ve been with enterprise for years and I promise I will NEVER be going back to this location again. I recommend NOONE goes here. Scum for a manager.
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April 2023 by Earle Williams
Extremely professional and helpful staff. The representative Ian was great, very informative. I was very pleased to hear enterprise would give me a ride to my location after returning the vehicle. Keep up the great work.
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April 2023 by Quacky's Here
Always rent from enterprise. Love every vehicle we rent. Friendly staff all the time.
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December 2022 by Edwin Morse
It would be zero Stars if it was an option. Didn't realize they closed early on Saturdays called first thing Monday in the vehicle they promised me was magically gone. Worthless then when I questioned the person about it I was lied to they said oh if you're not here first thing at 9:00 you have a 2-hour grace period then we give it away to somebody else and then I said so if I would have showed up right before closing Saturday I still wouldn't have got a vehicle and he said oh yes you would have so I caught him in a lie first thing they're worthless book with budget or anybody else if you can find another place
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December 2022 by Valentina Fulginiti
My favorite location. Worked with them twice for long-term rental. Clean cars, often on the bigger side of their category and excellent customer service. Cheaper rates than other locations in the area. Highly recommended.
