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April 2024 by R M
Went here to get some ice cream...(specifically the ice cream cake mix that Carvel makes), which this place didn't have... not to mention the LITTLE SMALL SCOOPS the guy gave me & my bf... ??? and having to pay $14 for this?! Nahh... I think I'll go to another Carvel in the future... ?sm
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April 2024 by Nicholas Bratta
What a pleasure to meet Frank and the staff at the Carvel store in Howard Beach. Very accommodating very polite and very helpful with my decision. Thank you so much Frank and your staff for helping me out today. I do really appreciate it.
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March 2024 by alyssa davino
How sloppy and horribly written is this cake?? Unbelievable i had to come home with this garbage. Then when i told him you messed up my cake the literal child working goes “well you don’t pay extra for it anyways” as if that gives him a right to mess it up. Unbelievable do better.
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February 2024 by M M
It is to buy and leave, good service and if it has parking, there is no
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February 2024 by lily otieno
I typically stop here on my way home from work as it’s convenient, never has issues. I passed by today and there was a gentleman infringe me ordering a sizable amount of items, so I stood aside to let the mam get his order. I was patiently waiting as it was just the two of us in the store, about 5 minutes later a group of 3 guys come in and don’t you know it, he is offered service before me. I walk up to the lady and ask if there is a reason she didn’t offer me services while I waiting my turn, her answer “ I didn’t even see you there”!!!!! In a space so open and so small you really didn’t see me ? Glad caravel is a chain and there is one not to far!Having read a few more reviews after posting mine I realized this place seems to act the same way towards POC!
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January 2024 by Chris G
Nicole is an absolute gem to deal with when it comes to cakes and cake decorating. Our family's thing is everyone gets a Carvel cake for their birthday. She has always come through. My cake this year, no different! The kids who work the shop are always nice, courteous and helpful. My cake below..Parking: Small "mini mall" lot.Kid-friendliness: Its Carvel...lol..
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September 2023 by Arelis Sosa
Totally racistI walked in and wasn’t greeted. There was only one other customer there and 2 employees. One employee was standing there doing absolutely nothing yet still couldn’t greet us.When it’s my turn to order, the employee is standing there, no “how can I help” not even a “what do you want” complete SILENCE. I proceed to order my ice cream. I asked for a soft serve with fudge on top, she drenched my ice cream in fudge. Didn’t even ask me how much I wanted.My experience could have been worse but a lot can be said and felt in silence.
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September 2023 by Isabella Romano
Carvel in Howard Beach has the freshest and best ice cream! ???
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August 2023 by Mary Donohue
Enjoyable but pricey if you are taking a few kids.
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July 2023 by Greatest Greatness
It’s a bad feeling here my skin is really dark & I stand tall I speak with respect & far from others however the looks was nasty from the employees & customers I hate racist ppl I wanted to leave but my 7 year old never been to carvels 2 stars for the few times I’ve been with my mom & godfather who happens to be Italian
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July 2023 by Mabel Vasquez
Delicious, affordable and great service.
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July 2023 by irina xeno
This teenage workers at this location seem to live up to the neighborhoods stereotype other then that its just as lousy as the one on liberty ave in richmond hill.
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June 2023 by Sam Dobbs
Know what to order and you will fall in love.
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April 2023 by John Doe
Came here for a shake with a friendWasn’t offered toppings, so I asked for some…ThenI felt total racism towards us…Never felt that type before in Howard beach,Total shock.. 6pm shift with the teenagers
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March 2023 by Nicole V.
I always order the same thing but it gets worse and worse each time with each new face that gets hired there. I understand they're teens that got a quick job for cash, but they should be able to understand the order. This is my last time coming here. I ask for a lot of nutella. I say it every time... where is it? Then this kid that did it didn't even fill it to the top, and gives it to me in a cup that's got two cracks in it. It's annoying to walk out of there paying for pretty much just Vanilla soft serve. I don't need to spend $8 on it because I can make the same thing at home with regular ice cream and Nutella, but I like to treat myself...I'm sure they're great with other stuff, but this is all I come for and I will no longer waste my money and time there.
