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November 2023 by Wanda Ivette Marcano
I really recommend Lucky Paws, I been going here for 8 months already and love so much this place. They very professional and love their job and pets, I been recommending Lucky Paws Grooming to many people because I really love how they groom my Star ? Puppy ?everyone in my Family love every time I take her. Merci and Leo are the best.
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November 2023 by Dennise Guevara
Took my new puppy here for his first grooming appointment. I had a wonderful experience. Leo took amazing care of him and I loved how cute he looked with his new haircut. It was so quickly done in only an hour. He smelled amazing after and was even gifted a cute bandana. I will be returning!! Only thing to note, if driving to drop off your pup, parking was very limited in the morning as it is located near a train station.
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November 2023 by Indra Mohan
My dog got a skin infection after her groom and when my husband went to pick her up, they gave him the wrong dog. Also, the price they tell you over the phone isn’t the correct price bc the last doesn’t take in consideration the add on (if any). Also, they only have one groomer.
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October 2023 by Roseanne Ludwigson
They handle your fur babies with great care and kindness. My favorite professional pet groom is Leo. He's the best. My dog loves him .
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September 2023 by Stephanie Ann Shivamber
I called to get pricing for a sphynx cat bath. The woman on the phone said $89 and it’ll increase if any behavioral issues during the session. I asked to pay before and the woman said I can pay after. I left and came back to pick up my cat and the woman said $152 in which she’s didn’t give a break down of the price and just said her manager gave that price it was $146 plus tax. Please give the correct price before a client wastes there time coming in for a price they believed over the phone to then increasing the amount when they are checking out I understand it’s a business but ripping off a paying customer by lying about pricing and having them spend more is horrible. Lesson learned!
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April 2023 by Vanisha Karamchand
Great services! My dog Louie is perfectly groomed every time. The location is convenient and the store is well maintained. Very clean and smells great!
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April 2023 by Aisha Martin
Great grooming experience! Groomer did a way better job than PetSmart! You’ve gained a new customer!
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March 2023 by Angelo Cigna
They did such a good job grooming my pup. Will 100% be going back.
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February 2023 by Richard benitez
I brought my dog Daisy, and Leo gave her a bath, clipped her nails, and expressed her glands. I told them I was very concerned for her quips, as she's a nervous new dog and they listen to me. She wasn't nicked, and looked great! They showed concerned for my dog which at the end of the day is what I really want. Highly recommended for anyone in the area!
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November 2022 by Grace S.
Go somewhere else!!! Terrible story: I have taken my dog to Lucky Paws Pet Grooming before and it went well and I decided to make an appointment to have my dog groomed there again. I called on Wednesday morning and they told me they had an opening for 9 am On a Thursday. I dropped of Rylie at 9 am and got a call around 10:45 am that they severely cut her under her ear because she moved her head. They told me that she was bleeding a lot and they thought it was best to rush her to the vet. They walked her to New Hyde Park Animal Hospital where I met them there as soon as I hung up the phone. Once I got there I saw two ladies with her from the groomer ( the women who groomed her and the women who was sitting at the front desk when I walked in ). She informed me that Rylie moved her head and she cut her. Yes mistakes happen but I groom and bathe my dog myself and I am no professional! They never apologized once! This cut was from someone who was unprofessional and untrained. They left the vet as soon as I got there and didn't wait to see what needed to be done. Rylie needed not stitches but staples because from how deep this cut was. I am not one to ever leave a negative review and was not going to but they never called once to check in on how she was doing! I am disappointed by how unprofessional and uncaring this establishment is!!! Please avoid They have still not paid the vet bill! FYI I learned that they hire grooming students and was never informed this when I called or dropped her off
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November 2022 by Patrick McManus
Very nice people. They did a great job grooming my dog.
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October 2022 by Jazz P.
Horrible! They hacked my dogs beautiful fur off and left what I call crop circles. Kim never apologized or seemed to care. I will never use them again! When a company changes their name, it's usually to run from screwing past customers (or the bank). Wonder how long till they change their name again. Horrible dog groomer!
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October 2022 by Lisa S
Today was the first day my Yorkie, Benji was groomed by lucky paws and let me tell you he came home happy and his cut was cute! Exactly what I asked for! Def try them out, you won't be disappointed :)
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September 2022 by Zoom Play
They did a good job, grooming my cat. But, they cut his skin and didn't said anything to us.
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September 2022 by Pat H.
Changing your name does not change your cruelty towards the dogs and lack of customer service! Viewers please read the bad New Hyde Bark reviews. The bad reviews are after these clowns took over and ruined a wonderful place! My dog was one of the injured and they took bo responsibility and just did not even care! You have been warned!
