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February 2022 by Donna Sepe
Jojo was amazing in organized the over abundance of customers very professionally. David your tech was extremely knowledgeable of every aspect of the device and supper friendly patient and professional as well. Super staff here keep up the great work xoxo
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February 2022 by Nicole Votta
I went to the store with some questions s and the tech Mike was so helpful. He answered all my questions without using all those tech words. Would definitely recommend this place for all your phone questions or repairs. Thank you Mike.
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February 2022 by robert gunderson
Andre, Mike and Stephenie were all amazing and super helpful and knowledgeable. I would and will always have them help me out. They are a fantastic asset to your company.
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February 2022 by Larry Bellyard
Mike was great at answering all my questions regarding my phone. He is a great asset to the Assurant company. Mike was courteous, patient and very professional while helping me out. Would definitely recommend this T-Mobile and their techs for all your repairs and or questions about your phones.
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February 2022 by Leonard Fortuna
That service tech Leo is absolutely next level, a complete and utter unit ;)Seriously though, the techs are all fantastic and engage in excellent troubleshooting, seeing issues through to completion. All the T-Mobile MEs are also fantastic coming through for the techs with exceptional teamwork and collaboration on top of providing stellar customer service to clients.Simping for 9650 hard out here
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February 2022 by Johanza Blaize
Amazing experience. David and Leo were awesome when it came to replacing the battery for my phone!! Customer service all around, is amazing. You come in and they get you out 100% satisfied.
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February 2022 by Faynne Toussaint
Rennie was really amazing!! I came in with my iPhone 11 with a software issue and he was able to get my phone working again!! He was really professional and customer service friendly!!
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February 2022 by Khloe Rosario
Mike was really amazing!! He was friendly and very professional and he did a fantastic job of fixing my phone!! I would recommend anyone to visit those technicians over at the T-Mobile store at the Howard Beach location to get their phone repaired!!
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February 2022 by Vivienne Bennett
I came in to fix my phone with a broken screen and Rennie helped me. He was professional and friendly and caring; he fixed my device in a really quick time because I had to go to work!! Great job!!
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February 2022 by george espinal
Brought my IPhone X for Repair, David handle everything from start to finish with expert advice and very professional and knowledgeable. The screen was fixed. Phone was working in Perfect condition. A+ for David.
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April 2021 by Rich Araya
Went to this shop in October to upgrade old phones, was offered a deal I couldn’t refuse. Hand in my old phones and buy 2 phones and get 2 free.. was told to come in a month because I was going to carry 2 extra lines but that when I came in the would shut them down and I would not be charged. Fast forward to March, after months of being told the lines would be disconnected, they never were. The phones I turned in never made it to warehouse. After making numerous calls to Spri
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February 2021 by Esterlin Colon
I went to the store today to purchase a new cell phone. My experience was one of the best. Veronica and savanna made purchasing the new phone a smooth process. They were very knowledgeable and professional. I highly recommend if anyone is looking to purchase a new Sprint or T-Mobile phone this is the place to go
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February 2021 by Rich Castro
Just purchased a new phone. The store Reps, Veronica and Savannah were amazing. Made the process headache free. They were very helpful and very knowledgeable. I highly recommend to see them for your Sprint or T-mobile needs !!!!
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January 2020 by Shah Tainment
Can’t help with swapping a SIM card when your phone breaks
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January 2020 by NYC
This company is the worst, I have years with them and I would like to get out of them, I have four phones unfortunately always different stories at customer service I hate sprint service soon I would change phone companies
