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March 2024 by Jay Teekalall
great staff on hand, always willing to help. its a service they are providing
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March 2024 by Tarlochan Singh
I made an appointment for passport renewal. Took time off of work only to be told “the person who does passports isn’t here today”. No one called or emailed to cancel the appointment. Horrible customer service.
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March 2024 by Rupinder Kaur
Worst customer service!!
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February 2024 by movie fan
Better customer service and passport service on the weekends.
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January 2024 by Soo
I went to this postoffice right after Christmas for couple of things to send this week. Overall, they are unprofessional except for one person (clerk#24). The guy (clerk #12) who works there has no idea about mail, tracking numbers, etc. I mean these are basic things you need to know to do your job. His ignorance has made me come back and forth. And PLEASE PLEASE someone address this problem. The older Chinese lady who covered badge for her name is RUDE AS HELL. I don't know where she gets that attitude when I haven't done anything, she doesn't even try to listen to me, she raises her voice, she cuts off everything I say and you know what? it was misdirected by the post office. So why do I have to listen to that rude attitude? why do I deserve to be treated like this? This is a workplace, not a home, not a place where you can raise your voice based on your mood, especially to someone who hasn't done anything wrong! Looking at the reviews below, there are many people who have had the same experience as me, so please don't talk to others like this. I can't believe someone with this awful attitude, unmannered and unprofessional was hired in public service.
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January 2024 by Kimberly S
I actually really like this post office , I went to drop two packages . Please review the cameras . Older Chinese / Asian lady she covered badge for her name. She started getting really mean cause someone else left packages in the window and she called me to come from the line and add mine to the same window . I don’t know why she was mean . I just did as she asked put my packages in the window and wanted my receipt . She needs to retire with that attitude I’m so appalled how rude she was out no where . I feel bad she is such an angry person . If I was rude fine be rude to me also but I was in such a happy mood . Anyways happy holidays to the grinch . Clerk 19 per my receipt .
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December 2023 by Ahalia Ramlogan
Brought our 1 year old for a passport Appointment, when we arrived the ‘passport lady just went to lunch and will be 30 mins…’ fast forward to 45 mins waiting with a hungry 1 year old - ‘no passport lady - still at lunch, sorry’
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November 2023 by Mohammad Hobbies
Every friendly and very respectful with customer I love to go there
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November 2023 by Noor Begum
Love this place afroja help me to mail my package to Florida she is the best knowledgeable, friendly and always smiles .
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November 2023 by Afroja Mohammad Vlogs
Best post office clerk are friendly knowledgeable and very helpful just love this place
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November 2023 by Guillermo Vega
I almost didn’t go to this office for my passport appointment because of the bad reviews, but took a leap of faith based on the few good ones. It was fast, and everyone there was very nice to me.
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October 2023 by A F
Rude staff and horrible customer service. You know what Bob if you don't like your job do everyone a favor and just quit no one needs or wants to deal with you attitude at 10am an hour after the post office just opened.
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October 2023 by Lingdong Wu
This is my first time to this post office, my child and I applied for a passport for the first time, and it took us two weeks to make an appointment. But at the window of a lady named Liz, she treated our application in an unreasonable, rude and unprofessional manner, completely ruined my day and plans, not only did not help us, but deliberately made things difficult, she seemed to have mental problems or racism . As a taxpayer, it is unbelievable that our system can hire someone with such a horribly barbaric attitude to serve the citizens of the United States. I will never go to this post office again, sadly
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September 2023 by Sadman Ahmed
The Most Worst USPS office in New York City ?There Customer Service is the worst of all. There Worker named LIZ is so RACIST & her behavior & attitude is too rude to explain.She even threatened me too not to look at her while talking with her & They all were laughing and joking on customers and there looks.Really had a bad experience with only this post office. Totally not recommend to come here if you have a least respect of yourself.
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September 2023 by Anabia Ahmed
The Lady (LIZ)is enough to ruin your good day to the worst. Words can't describe her attitude and the bad customer services . All the employees here are unprofessional. They don't have any idea about there profession. (Liz)is the most worst thing ever you will see there. Its like a devil serving as a govt worker.I was so scared to talk with her like i'm talking with a prisoner. She is so rude that your baby will start crying when she starts screaming at you. I'm really done with this post office and this devilish attitude Ladies ?
