-
May 2025 by Hailey Jennings
Has good employees! Bought out my iPhone 13 here and only have to pay 6 months(3 months left now) until I unlock my phone which is amazing! Downside to it, not only month and a half my phone makes weird buzzing noises where I have to turn my phone off twice a day. Of course it’s a brand new phone still but i quite don’t understand why I need to constantly turn it off and back on. It’s all up to date and no software issues. I never had problems with other carriers neither. So I don’t know why it’s does this only through cricket phones.
-
November 2024 by Nikki
I was recommended to join cricket, I had a great experience, Nicole was helpful and helped me make sure I knew how to use the phone before leaving, I would go back.
-
August 2024 by Jahid Hassan
Wait long time the stuff not helpful
-
June 2024 by Karyl Inter
They never answer their phone. I have tried calling for days.
-
February 2024 by 3lynyrd
Most recent visits to this Cricket location was like being in the twilight zone . Horrible service from some guy with no name tag . Tried to sell me a phone from out of his car in the parking lot $100 cheaper than Cricket . Most recently the same guy was sleeping when we walked in and never got up out of chair to help us . Then stated they had no phones in stock . I am pretty pissed off . This guy should be fired . I plan on finding out who the manager is and having this taken care of .
-
February 2024 by Sunnyacres Endeavor (Pacos tocos)
Place use to be good. Cant use bathroom even if you got a 3 year old about to piss and woman with her 8+ months pregnant has to walk somewhere else to goto restroom. Shame on you cricket..
-
February 2024 by Jenny
I went into the store and was greeted by a guy named Dave . He was rude and very disrespectful! He made me feel like I was stupid and that I needed a man to help me decide which phone to get . I’ve never been treated so poorly before in my life. This person needs to be fired for how he treats customers and especially women customers… I can only imagine how he treats his girlfriend… I feel sorry for her
-
December 2023 by Michael Wheeler
I highly recommend Cricket Wireless in Hudson for their outstanding customer service. The staff at this store went above and beyond to assist me with my issue and answered questions I had. I couldn't be more pleased with the support I received.
-
December 2023 by Cliff Evan Katz
I plan on going to this location in the next few days. But I have been a long time customer of cricket wireless and never had any problems with any of your other stores in the city or Queens, or the Bronx.
-
November 2023 by sky top
Longtime customer of Cricket Wireless unfortunately the nearby cricket stores have horrific customer service I figured let me try outside of my range. I reached the Hudson store and sure enough Nicole is the best customer service Experience I have received an over nine years of being with Cricket. She is amazing. She is bubbly she is detailed. She is straight to the point. I will be making an hour and half drive Just to conduct business, even though there’s a near location 30 minutes from me all because of customer service thank you Nicole thank you Nicole thank you Nicole for a long time customer!
-
May 2023 by Ryan Teegarden
Denya is AMAZING, I called cricket corporate and after waiting 19 minutes on hold to have my phone fixed, I decided to go to the store. I walked in and Denya welcomed me with a big smile and asked how she could help me. Denya literally took 2 minutes to fix the issue I had with my phone. I walked out a very happy customer. Denya thank you again for your help, I appreciate you
-
January 2023 by Darth Shanks
Excellent customer service cricket offers great affordable prices compared to the competition
-
October 2022 by Ashley Stickle
Very good I love the store manager Nichole she is very helpful and they would never sell you a used or refurbished cell phone
-
May 2022 by Sandy LaBelle
Love the folks at the Greenport (Hudson) branch. Great service. Never a wait. I had Mint mobile before which I could not even use. Since switching, I have had no problem.
-
January 2022 by Patricia Torcello Catalina
Nicole, the Hudson store Manager, was very helpful replacing my old Verizon phone with a brand new, Cricket 5G phone! She was patient, downloaded all my info off the old onto the new, answered my questions, and showed me a few things I didn't know! I'm glad we switched to Cricket!
