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December 2025 by Isaiah
My experience with them was OUTSTANDING. Guided me through the process had updates for me excellent customer service amazing work thank you i greatly appreciate it!!
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December 2025 by Jody Brookes
Northeastern literally saved me! I had had a car accident and they came to the rescue with their tow truck in a very short time. They gave me reassurance that all would be well with my car. The communication and attention to detail was excellent until my car was ready to be picked up. I am very happy with the result of my 'new' car and feel very grateful to have been given such excellent service all round. Thank you Northeastern Auto Coach!!
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November 2025 by Jill Berman
Great service. Reattached part of my back bumper quickly and professionally. I couldn't have been more pleased.
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November 2025 by Shalayne Jennings
Taking my car to Northeastern Auto Coach was my first experience with a body shop. Autumn was helpful start to finish. She answered all of my questions (and I had a lot!) handled everything from dealing with the insurance company to making sure my rental car was booked. I was updated throughout the entire process, never needing to reach out to check the status of my vehicle. The team worked quickly and my car looks and feels brand new. Would absolutely recommend this business 10/10 :)
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November 2025 by Kasey Neff
A company had backed into my Subaru and I brought it here. From beginning to end Northeastern auto coach was wonderful. From the work they did on the car to communication throughout the whole process. Autumn was amazing and handled a lot of the communication with the company regarding my car and the rental I needed. Also, they detailed the interior of my car which was a special surprise. 11/10 best auto body shop.
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November 2025 by Tricia Brzenk
Northeastern Auto Coach was an amazing place to work with! Autumn and Dalton were extremely helpful and communicated every step of the process after I hit a deer. The work they did to repair my car was exceptional. Their kindness and compassion was truly remarkable.
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October 2025 by amanda tayer
I have brought my car here multiple times and it has always been such a smooth process. They are efficient and reliable. Autumn is always pleasant to speak too and communicates well.
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October 2025 by Kayla Milroy
This was my first time bringing my car to Northeastern Auto coach and they will be my mechanic from here on out. Autumn specifically was an absolutely angel, constant communication and extremely understanding and more than happy to help me in anyway I needed while my car was in the shop. I can’t thank everyone enough for the kindness and understanding I was shown. 1000/1000
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October 2025 by Justin Goldman
Autumn and the team were great communicators and the work was great. They went above and beyond on our car. Took a few weeks to get an appointment but they held the exact date we booked and there is a good reason they are so in demand!
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October 2025 by Deborah Kinney
There is no praise high enough for Northeastern Auto Coach! Autumn is an absolute professional! It would be enough if she just knew her business as well as she does, but when you add that she is the easiest person to work with in a difficult time usually involved in needing car repair, it makes her a very welcome calm in the storm! She handled every detail from start to finish with such competence that I was able to Relax and trust that this would all work out. And it did! Dylan and his crew did a beautiful job on my car’s seriously smashed front end after hitting a deer. Again, start to finish professionalism and kindness and competence. Highly recommended!!
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September 2025 by John McCulloch
Autumn and the team here are great! They completely took the stress out of dealing with multiple claims from different agencies. They set up my rental and communication was excellent. My truck looks brand new, couldn’t be happier!
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September 2025 by Narcedalia Maldonado
Excellent service! And fast
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September 2025 by Steve` Melnyk
Autumn and the great team at Northeastern Auto Coach did an excellent job in facilitating the body work. The vehicle came out as good as new. Autumn took all the responsibility for dealing with the insurance, releiving me from the arduous task.
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September 2025 by Nikki Weavers
Northeastern are amazing!
Customer service is professional, informative and response times fast.
Quality of the body work performed on our car was terrific.
Turnaround was quick and they made the whole experience pain free!
Northeastern handled the insurance company, rental car from soup to nuts.
I highly recommend them.
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September 2025 by Matt Lynch
High quality body work and rust repair. Good communication about status of vehicle and friendly customer service. Attention to detail and pride in work done. Is my go-to body shop in Hudson.