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July 2023 by Tail Child of the king
It was my first time at this location. The manager was so pleasant & answered my questions which were many. His recommendations were spot on. I'm giving him 10/10. It was a pleasure doing business & I hope to return another time.
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June 2023 by Michell Kennedy
It was my first time at this location. The manager was so pleasant & answered my questions which were many. His recommendations were spot on. I'm giving him 10/10. It was a pleasure doing business & I hope to return another time.
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December 2022 by Katelyn Starkey
I went in the day after Thanksgiving to buy some hair color…the two ladies very kindly helped me pick a alternative to Manic Panic and suggested to me that I would need two bottles of the strawberry leopard because of my length. I listened and my hair looks lovely.
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May 2022 by Maya
never been here but from the looks the women inside are not always the nicest but they help you when you need it and the 6 dollars over hair is stupid because you make that money up again
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February 2022 by Chris Ludwig
Ive never had a problem I feel bad that 1000 Karen's give this place a bad review not like its lowes
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May 2021 by Janae Williams
went in a month ago nice area cute little strip mall clean store but very bare on products. I am a nail artist and travel to do nails for shows, i went in for my usual acrylic powder and they were out of stock. Spoke to a woman who had yellow hair in front, i asked if there were other sallys carrying it around the area and she rudely said “if i don’t have it other stores don’t have it either”I looked around until another kind employee came up to me and asked if i needed any help and i said to her that i was looking for my normal acrylic powder and told her i had a show i was going to and i needed to leave with something comparable. She was very interested in helping and i ended up buying a beauty secret brand powder in the same color i was looking for. The lady with the yellow hair cashed me out and badgered me for a credit card and was VERY rude.Felt bad leaving the nice helpful girl there with her!
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April 2021 by Laura El Maria
I went into the store a week ago with my sister in law and the manager was extremely rude. She seemed not at all like she wanted to help us. not to mention she had horrible discolored hair yellow and red. I asked her a question about color and she kept telling me that she knows what she was talking about as she is a cosmetologist. She also gave me a hard time when it came to return policy’s if the color did not work out properly. I’ve been to many stores and they usually always specify returns are very considerable based on how you like the outcome of your product. She also was talking down to one of her employees that actually seemed like she knew more than her. I will not be coming back to this location until a new manager is in place. shameful as it is my closest location. I remember the manager being an employee at Kingston
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October 2020 by John M
Does not keep a very large quantity of supplies in stock went in for three items only had two of them and only had one of each.
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May 2019 by Pat Catalina
The young salesgirl was very helpful. She helped me find my favorite nail color! She also informed me of the sale on the polish so I purchased another one!
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March 2019 by Nadina Handley
The sweet man helped me find the perfect products to get rid of the back dye in my hair. He saved me from going to a salon and spending 100s of dollars, or having to cut all my hair off. He knew exactly what I needed and was super friendly. I dont know his name but thank God for him!
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January 2019 by Angelina Kelder
Customer service was amazing. The staff helped in answering all questions I had. Will definitely be going back.
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September 2018 by K D
One girl there when I walked in. Way in the back of store with back door open, playing on her tablet. Barely acknowledged I was there. Did not ask if I needed help with anything. Then when I was talking to my friend about a couple different products wondering what they were, the "sales associate" (still in back of store), rudely interrupted my conversation and with an incredibly snotty attitude told me what the products were. Awful customer service. I left the store without buying anything because the associate was so rude. I won't be returning to this store again.
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June 2018 by Taci Castro
Rude employees. Horrible service.
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December 2017 by Victoria Montalbo
Staff was very helpful and knowledgeable about sales and friendly, will be going back again
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August 2017 by Tina Murray
Staff very helpful
