-
February 2024 by Jenn Torres
Warning this place is a complete joke of a shop. I brought my truck in for a rear end issue, after waiting 3 weeks for repairs instead of the 2 days Charlie, the owner, originally told me. They charged me 2400 to rebuild it…that’s just the beginning…within 5 minutes of leaving their lot my rear wheels locked up almost causing an accident. My truck is now at a reputable shop where they took apart the rear to discover the job was done wrong at A1 award. Also it was common for them to fix cars A1 messed up. What a heck of a place to call a shop, these guys are dirtier then the grease they left on my truck.
-
February 2023 by Robert Wibrew
The best and most honest service is right here. I recommend this shop to anyone looking to get work done on their vehicle. Charlie is honest and the best in the businessService: Transmission
-
February 2023 by Siobhan Schneider
Knowledgeable and professional. Very easy to work with through the entire process. Highly recommend.Service: Transmission
-
February 2023 by horsey4269
I 100% recommend this place. This place is excellent. My car wouldn't pass inspection because my check engine light was on due to codes from the transmission. my transmission was skipping i needed a rebuilt i called A-1 transmission and spoke to the owner Charlie and he spent time with me on the phone to locate one at a very reasonable price i brought my car in and it was ready in 3 days my car is running excellent great job and heres the bonus he had the car inspected for me what more can i say that is A-1 service thank you Charlie It was a great experience doing business with you and I will definitely will be doing business with you in the future and highly recommend you to all my friends and family great job ?????Service: Transmission
-
December 2022 by Ashley Masone
Can’t recommend this place enough! Everyone that works at A1 award was so helpful and friendly. My car was very well taken care of.
-
November 2022 by john dickerson
Charlie is the best at diagnosing repairs and he fixes them with expertise. His crew of guys are good natured people and they are honest and fairService: Transmission
-
June 2022 by Tomboy S
After a $2400 transmission job that took 5 weeks I drove away only to discover my power steering fluid was not leaking but spraying up and into the engine room under the hood covering my battery and surrounding area! I called right away but they were closed already. Since then I’ve been getting the runaround and when I am lucky enough to get someone on the phone I am told the boss Charlie is not in at the moment! I’ve complained about this several times and CANNOT drive my vehicle! It’s been 2 weeks and by now no one answered when I call the phone just keeps ringing and I can’t even leave a voice mail bc the answering machine stays off, even when they’re closed!Service: Transmission
-
June 2022 by Tomboy S.
Update: it has been 2 weeks since they handed me my truck damaged and undriveable after a $2400 repair and I'm done playing phone tag! At this point they even keep the answering machine off so I can't even leave messages and I have to assume they do not want to fix what they broke! I always thought of Charlie as a stand up guy but after this I'm wondering if it was all pretend and lies as they kept telling me they called but no one answered yet I had no missed calls in my log whatsoever! Very unreliable, zero communication! Muy transmission took almost 5 weeks which I am told had to do with parts - but a friend of mine needed a full rebuild 2 days after I had mine towed and his was done in less than a week! Even if that was the case which is out of their control no one called to let me know it would take longer than the "end of next week" estimate - not once! And when I called 3 weeks after the initial estimate I once again got the "end of next week" estimate which seems to be the standard answer but the person told me he didn't know what happened and there was no mention of delayed parts. Meanwhile my Uber costs $50 one way and I lost income due to missing numerous OT shifts! Not to mention having to pay for towing when I just saw on the website they "offer" complementary pick up and drop off at Residence! Doesn't mention a distance limit! My last transmission took over 5 months btw, which were different circumstances but once the truck was done I was threatened with daily storage fees if I didn't pick up my trucks within 24 hrs! After finally getting my truck back i made it half way home when I noticed something was wrong. Went to the closest auto parts store and inspected to find power steering fluid sprayed all up under the hood and all over the front left end soaking the battery! I ended up having to fill the reservoir twice just to make it home bc the spray is so severe a full reservoir doesn't last more than 10 miles or so. That was 13 days ago! Been trying to get in touch with them for close to 2 weeks, can't get boss on the phone, can't get them to confirm they will fix for free, can't risk driving an hour to be told "it's not our fault" Spoke to mechanics several times and was told "could be our fault, I will discuss with the boss and one of us will call you back!" I'm still waiting (while unable to drive my truck).....
-
January 2022 by Anthony Peter Masonry
I always choose to deal with establishments that I trust. I've been dealing with Charlie for over 10yrs. He always does the right thing. He is trustworthy, fair and honest. I recommend him to everyone that I know.
-
September 2020 by Carl Johanson
These guys are great!!! Very professional but still down to earth. They explained everything in detail of what needed to be done , called with updates on how the job is going , and stuck to their price even though I know the job took a lot longer than They expected.I had my transmission completely redone by them a month ago it’s been working great but I have a very old van and things are starting to break down so I was stuck on the side of the road with a blown radiator so I called and talk to Charlie he said bring it right in , I know that he was swamped with work the shop was very busy they still made time for me and got the job done very fast knowing I needed the van for work . I highly recommend A1award TransmitionThank you guys
-
September 2020 by kassandra hernandez
I had problems with my car and Charlie the owner helped me out! I was comfortable with leaving my car there and all the workers were professional and explained to me the issues my car had. I would definitely recommend!!
-
September 2020 by Gricelle Cruz
I went to a1 award Transmissions for a noise thinking i had a Transmissions problem it turned out to be my struts they did the repair and it was perfect thank you Charlie and the boys
-
September 2020 by Gricelle C.
I had a problem with my transmission and I was afraid that my car would never run the same ever again after I had someone replace the transmission and boy was I wrong I'm so glad I took it A1 Award Transmissions. They took the time out to explain to me what they did and they didn't rip me off because I was a female
-
April 2020 by Jake D.
I myself am a mechanic I brought a rear end into this shop to be rebuilt because I didn't have the time and did not want to be bothered with the rebuild I then wait almost a year for it to be rebuilt finally I get it back install it into my car and hear a loud howling from the rear end that was just rebuilt I bring it back to be fixed and done properly it sits for over a month in the same spot not even touched or looked at, being very annoying and having an atrocious attitude from the staff I reluctantly take the car back and eat the cost of a bad rebuild I then rebuild the rear myself. Not a single sound! I wouldn't recommend taking any rear end related and with the way he treats costumers I wouldn't take anything to him for that matter
-
January 2020 by Robert Zabbia
Raymond really helped me out. Another shop wanted to replace my whole transmission, and he was able to replace the one part that was bad and save me a ton of money. Highly recommend them for your transmission and 4WD needs!
