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February 2024 by Noel D
Excellent quality. The tailor, Farah, was incredible. Never felt rushed tried on multiple suites and sizes. Everything tailored perfectly. Highly recommend
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December 2023 by Chris
Beautiful store and was very pleased with the quality of the clothing. I tried on a beautiful red dress today that I loved. As my husband and kids were all raving about it, a female salesperson (with whom I wasn’t working) approached me to tell me that I needed a bigger size. I didn’t. I was going to purchase it until they offered that unsolicited criticizm. I was sufficiently offended and left the store. So rude. Won’t be back.
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December 2023 by Roman Levant
Adil was very friendly and assisted me with an exchange I had to make for an online purchase, and the tailor Jing was very helpful with a basic alteration I needed for my pants. Great service and great quality suits.
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October 2023 by Evan Z
One of my favorite stores. I’ve never had a poor experience here. Great selection, and great people.Today I went in to get a suit altered that I bought online. I needed to exchange my jacket for a size up. The gentleman and woman that helped me were great and the fitting was relatively smooth until I blacked out. I lost consciousness for a little while, and the entire staff rushed to my aid. They helped me in my time of need, getting me in a chair and calling a paramedic. As I was recovering, everyone made sure to check on me and make sure I was okay. I am indebted to them and can’t recommend them enough. A truly wonderful experience with wonderful people
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May 2023 by stephen henriquez
Service is lacking. Walked in with casual clothes on and was completely ignored. Planned on buying an entire spring wardrobe of at least 5-10 shirts. I guess their Americana location has way better customer service.
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April 2023 by Haley Kammerling
Very good customer service. Clothes are made well. Great store for professional clothing.
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April 2023 by Frank Noviello
Great experienceProfessional and pleasant staffJohn and Farah spent lots of time making sure I was happyHighly recommend
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November 2022 by Stephen Michael
Great environment to walk into for fitting of Men’s Suits. Ralph and Veronica are great in helping me with the measurements and the right Suits that would give me comfort and style throughout the years of having these suits. The Tailor Farrah is excellent in helping me decide how the measurements will fit and what my options are in bringing out the best look for my Suits. Was very pleased in receiving the Store discounts of 2 for $1599 and also 30% off. With all other accessories included. Can’t wait to come back for the Made to Measure in a custom suit. Thank you for everything ❤️❤️❤️
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November 2022 by D.F. Porcella
I’ve been to this Brooks Brothers several times in the past. The staff is very kind and helpful. Kevin usually helps me find what I need and is a great guide. Always a good experience!
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November 2022 by Daniel Benson
I purchased two suits with Kevin and had them tailored by Jing. Kevin was incredibly helpful and patient and Jing tailored the suits to perfection. I could not be happier with the outcome.
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October 2022 by Greg Friedrich
Kevin was extremely helpful and knowledgeable. Professional and went above and beyond, highly recommend working with Kevin
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August 2022 by Jack V.
I've been visiting this location for several years, going back to when I was fitted for my first blazer for middle school. I'm now entering my sophomore year of college. Kevin has been helping me for a long time and always has new styles and options to dress me to the nines. My most recent visit a month ago was to purchase a suit for a job interview in the city. Kevin was wonderful in finding the right jacket and tailoring it to perfection. The suit itself is of incredible quality. I got multiple compliments about it at the interview, and suffice to say, the job as well. Showing up as sharply dressed as I was certainly helped. I'll definitely be back for new clothes this school year, and when you visit, ask for Kevin upstairs
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August 2022 by Christian Nielsen
5 Star Experience thanks to Mr John H . Kind , Polite Most HelpfulLooking forward to ReturningThank you so very Much
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July 2022 by Vincent Russo
Kevin is the man! He is the sharp dressed gentlemen upstairs in the suit section. He helped me with getting a suit/shirt/belt/tie quickly for an upcoming wedding. Couldn't be happier with the service and the product.
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June 2022 by Linda W.
I am not sure if clothes shopping tops of the list of things my color-challenged husband dislikes doing - but it is certainly right up there. Until we visited Brooks Brothers. While shopping still remains an "only when absolutely necessary activity", my husband does not dread going to BB. The quality and variety is excellent, the store is well organized, clean and has seating for those who are not actively shopping. Most importantly though he trusts the salesstaff to not lead him astray - especially Kevin O. Kevin is knowledgeable, helpful and astute. Neither my husband nor I could specify what we were looking for, but we could describe the place and event. Kevin took it from there. In literally no time we were out the door with a perfect style-conscious solution to the clothing challenge - fully pressed and ready to go. Thank you Brook Brothers and thank you Kevin!
