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January 2024 by julie williams
Tony is unbelievably helpful.I used to use Enterprise. After the way I was treated I will ONLY be using Budget because of Tony.!!!!!!!
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January 2024 by Pat Taylor
Just terribly mis managed. Absolutely the worst I’ve ever experienced. They lied on drop off box location. Didn’t document my claims. Weren’t open when I drove back when they told me they were open from two separate people. I received different information confirming location hours/services. I can not believe this horrible experience I’m so appalled and disgusted.Please do not use this company. They have zero communication across systems and will say they have it handled. Only for you to find out they didn’t do anything for you.
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November 2023 by Ali Ahmed
Tony the store manager was very helpful and kind , addressed all my concerns and took care of me . Great experience will be back if I ever need a rental again .
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October 2023 by Maria Williams
My sister just went there today and the manager was so rude and nasty telling her and her disable husband there was no car mean while the lot was full of cars she complained that the car had some issues it's not functioning well and he still didn't want to do nothing about it please check them out they are located at 96 w. Jericho tpke in Huntington station alot of people are complaining
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October 2023 by Allie A.
If you are able to, give your business to literally any other rental agency in the area. We rented a car here for only 24 hours, upon arriving to return the car just before 5 o'clock, there was no one at all there, despite the hours being listed until 5, and there is no drop box for keys. My husband called the corporate line and was able to speak to someone, HOWEVER, when he attempted to call the store again today to verify that they close out our bill, the person that he spoke to insisted that he was there and available until 5:10, and proceeded to call my husband (verbatim) "a fu***ng liar" and scream at him on the phone. Thankfully, we have call logs as well as google geolocation data from my cell phone to prove that he is indeed the liar.It was a last minute rental and we were very grateful to be accommodated, however that is hugely negated by the fact that a grown man is calling paying customers f****ng liars.
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August 2023 by kelly
This is the best Budget location I've ever been to. Counter staff friendly and efficient. Appreciate the excellent service here.
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June 2023 by Austin T
Fantastic!! Guys at counter were super helpful and fast! They answer the phone also!!! Almost impossible these days anywhere else. 5 stars!!!
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May 2023 by jorge galvez
The best place to rent a car,Tony and his crew will go the extra mile and beyond to accomodate their costumers needs
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October 2022 by Kevin Nieto
Best experience ever !! Would definitely be coming back and recommending my friends to rent cars here !!!
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March 2022 by Ashok Prabhu
Decent place. Easy process. Signed a couple of forms and was on my way.Drop off was quick and painless.The car, that was given to me, wasn't that clean; there were still a few items in the car and the car smelled like the previous driver was smoking in it.
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March 2022 by Helen
Excellent rental agency to conduct business with. Excellent customer service.
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January 2022 by Lauren Shepard
Tony Singh is AMAZING! Best in customer care, professional, and oh so accommodating. There's no one better. Next time we're on Long Island, we will choose BUDGET mainly because of TONY! Thanks Tony. Keep up the good work and keeping your clients VERY happy.
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September 2021 by Liz Albospino
Tony was absolutely amazing, so helpful, professional, and kind.Any other place I've tried has -in one way or another been a headache.You won't regret it!See you guys next time!
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May 2021 by Michael Feinstein
My son returned a car here today. We were in and out in a few minutes. Very easy.
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September 2020 by Carolyn Julien
I had a horrible accident and Tony did everything he could to get me a car that I felt safe in. He had limited cars because of the hurricane and he would call and update if he felt they had a better car. I will only go to budget/Avis when I need a rental.