-
March 2024 by Carolyn Laxton
It's a bit pricey but the staff was really nice and knowledgeable about the products.
-
January 2024 by maureen engel
I absolutely love this store.The customer service is remarkable. I live over an hour away, and I will only go to this location. Every single staff member is extremely knowledgeable about the product, they are not looking to just make a sale. They are also informing you about the product. It clearly shows that it's a fantastic company to work for..Congratulations to the owners and Management you're doing it right because your staff is fantastic.Thank you once again for an extremely pleasurable experience.Maureen Engel
-
December 2023 by Bridget Camobrat
Deanna and Melissa are absolutely amazing!
-
July 2023 by Jeni Sacklow
Everyone here is so lovely and helpful. Came in to get a birthday gift, but along the way realized I'd never seen their makeup selection before! Emil rung us up, and after chatting, gave me a little preview of the makeup they had. Even better, as we were leaving, she gave me a sample of their skin tint (which is to DIE for) and a bath bomb! Even though they were about 5 min from closing, they were so thorough and didn't rush us at all. Will def be back to test more of the makeup & get a full size of the skin tint!!
-
July 2023 by Tara Spisak
Everyone is always very friendly and attentive whenever I visit this store. This particular visit was made extra special by Michelle; she was very friendly, knowledgeable and fun!
-
July 2023 by Helen Sacklow
Had a wonderful customer service experience with Emil in your Walt Whitman store in Huntington NY…very sweet and patient with helping us
-
June 2023 by Allure Love
Michelle was very informative and knowledgeable . Super helpful tooEven offered my 8 year old a sample ?Can’t wait to go back.
-
February 2023 by Diana Astacio
Karen is so AMAZING!!!!!! My god she helped me with Snow Fairy!!!! My daughter has an obsession with snow fairy. Karen did everything possible to try and get the product and was able to find on small snow fairy return!!! She rocks and is so wonderful !!! Please visit this location ask for Karen’s assistance. So Knowledgeable and friendly. I will be back to spend more money because of her !!!!
-
January 2023 by Ashley Vuolo
I was at Lush today and Michelle and Emile were so wonderful and helpful. They were attentive and so sweet to my 2yr old and 5 yr old boys who didn’t know what bath bomb to choose. They gave us a free sample and also let my oldest test a bath bomb to see if he wanted to buy it. I was so touched by the experience they were both really great people!! Lush you should be proud of your employees!! Thank you again!!
-
January 2023 by Cat
I have been shopping at this location for years and never realized how great the team actually is. As a doctor, self care is extremely important and every couple of weeks I go in to pick up the essentials and then some. I always feel welcomed and taken care of. Everyone in there is so welcoming and helpful. I never feel like they are trying to push product on me but they’re always available whenever I have questions.I obviously love the products as well and currently have a Sleepy obsession. I never realized how much the team actually cares and the fact that they go the extra mile to give samples makes a difference. It’s a nice little surprise when you’re unpacking your goodies.Thank you for always taking care of me! The products are wonderful but the team at Walt Whitman Mall is the main reason I shop there.-Catherine
-
December 2022 by c m
I have been shopping at this location for years and never realized how great the team actually is. As a doctor, self care is extremely important and every couple of weeks I go in to pick up the essentials and then some. I always feel welcomed and taken care of. Everyone in there is so welcoming and helpful. I never feel like they are trying to push product on me but they’re always available whenever I have questions.I obviously love the products as well and currently have a Sleepy obsession. I never realized how much the team actually cares and the fact that they go the extra mile to give samples makes a difference. It’s a nice little surprise when you’re unpacking your goodies.Thank you for always taking care of me! The products are wonderful but the team at Walt Whitman Mall is the main reason I shop there.-Catherine
-
December 2022 by Vanessa
Do NOT BOOK A PARTY HERE. The store put my daughter's party in for the wrong day and I discovered this two weeks before the party. When they realized their mistake they tried to rebook me for ANOTHER TIME THAT WAS NOT AVAILABLE. The manager was unapologetic and after I made multiple calls to corporate trying to resolve it emailed me that "you can contact the nearby shops, Smith Haven Mall or Roosevelt Field Mall if you are still interested in booking a party with Lush." I was left with a devastated eleven year old. I have had good experiences at several other Lush locations but this experience has soured me on the whole brand. Worst retail experience of my life.
-
November 2022 by Laura McMullin
My son & I love to come here for a “pick me up” and buy ourselves fun treats. Every single time we are treated so well by staff. Today was extra great - I believe the staff member’s name is Michelle - she was so genuinely enthusiastic & helpful , but not pressure-y. We left with some newer products and some old favs. The products are also unparalleled in terms of quality & consistency. Love this place!
-
November 2022 by Colleen Mckechnie
I go to Lush regularly for my Henna. Karen helped me today with my concerns, explained everything and made sure I was pleased. I know I can rely on Lush for great products and exceptional service. Thank you, Karen!!
-
February 2022 by Angie Abruzzo
I’m satisfied with my purchase, but disappointed in my overall experience today.I’m disappointed in my soap samples. I know I sound choosy because the samples are free, but other Lush locations on Long Island give larger ones.Everyone who helped me today was very lovely and super nice, and I absolutely love the soap slice I purchased, but also wish my cashier used paper instead of using the hard plastic case. Just seems wasteful.
