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March 2024 by Lily
The woman who was at the cash register was incredibly rude and messed up my order multiple times the drinks were not up to standards
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December 2023 by L Br NY
Inside mall. Small, narrow store. Always a substantial line. Grande frappe is $7 and up!Kid-friendliness: Small...not a spot to hang around.Wheelchair accessibility: Wide aisle.
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November 2023 by Sherry Lu
"It's a terrible experience, and the attitude is not good either. I haven't even started drinking, and I don't want to anymore."
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September 2023 by Blake Fruchtman
Nielssen works there and is a major asset to their staff. He will make you feel like more than just a number as a customer of a major company. They make you feel like you matter at this location, but he deserves an 11/10, specifically. Thanks again!
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August 2023 by Javiera Ocares
Very rude girl named “Jay”. She had a super nasty attitude that was uncalled for. She shoved my drink in my face while rolling her eyes. She also didn’t bother to put ice in my drink and when I asked for some, she looked me up and down. Honestly they would be better off without her.
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August 2023 by Danak D
Ordered a small pineapple refresher made with water (lemonade can be over the top sweet)
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July 2023 by Bennett V.
Handles orders well and efficiently during peak times. Most drinks are made correctly and staff is very nice! Definitely recommend!
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May 2023 by Gerry K
Had the chocolate Java mint.
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May 2023 by Taylor Greenberg
The nicest people and the best place to grab coffee before I head to work. Friendliest atmosphere, fast service, delicious food and drinks, and the loveliest, loveliest staff.
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April 2023 by mary gilmore
There is no drive thru here. Fix your posting.
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December 2022 by Cece T.
The store was so dirty and my drink tastes melted and gross. They made my order wrong and when I picked it up it dripped all over my hand. Never again.
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December 2022 by tmgbaseball
Always a pleasure. This place gets very busy and customers are impatient in this mall. they always have the best attitudes possible.
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November 2022 by Zxc Pfh
Very rude! Very rare from Starbucks! Was already at ordering counter. A person walked in from the outside - way after I was standing right there at the and the Starbucks employee took her order before mine. It turns out they knew each other from school, so apparently that excused the rudeness. The other 3 Starbucks employees remained in the back. After two minutes of watching the rude dark hair in ponytail employee go and fetch a sandwich from the case and heat it up, while I’m waiting behind this girl, I left. It’s been a very long time since I’ve seen anything other than professionalism from Starbucks. And I frequent many Starbucks a few times every week.
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July 2022 by sarah
want today and the two girls who worked there were EXTREMELY RUDE!! the eyes were rolling and i heard sarcastic remarks under their breath. the two girls so undergo a training program to teach them how to be respectful to customers!!
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July 2022 by T L
I ordered a drink today and requested no ice as I always do for years in any iced coffee or drink I order. It’s a preference I don’t like super cold or watered down drinks. I like my drinks chilled or room type not cold or hot. Not even in the winter. I ordered a drink(iced toasted vanilla shaken espresso) and received a cup 65% full and another drink for my friend. I didn’t see my name on the cup and thought the cup(mostly empty) was someone else’s or garbage left behind on the counter and waited for both drinks to be made. When I inquired about the second drink(my shaken espresso) I was told the half empty cup on the counter was mine as a blond which seems to be a male pointed to. I was shocked to realize they sold me a drink far less than the 16oz I ordered. I’ve never received less other ingredients because I said no ice. That’s a typical standard in a bar as you are paying for measured liquor. Not the case with non-alcoholic beverages. That has never happened to me before in the years I’ve ever ordered. I ordered a drink that was 16oz and should’ve received that. The order was also late from the time given on my mobile order.Things are generally out of stock at this location(mobile ordering) for example the brown sugar oat milk shaken espresso, it’s been a fav of mine and I order it a lot at many locations. The dining area here is poorly maintained and the areas where they leave drinks/food is poorly maintained. The condiments(milk napkins straws) area is also poorly maintained. The bathrooms are unattended to as well.
