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February 2024 by Sam B.
Go to a different AT&T store. Truly awful customer service. I upgraded my iphone here in September 2023. Somehow when they gave me a new phone, they added a new line that was charging me $50. When I called to ask for it removed, the manager gaslit me, told me it wasn't an additional $50 and it would go away. Here we are, 3 billing cycles later, with the additional charge still there. I called AT&T's corporate customer service, who told me the store had to resolve the issue themselves. So, I called the store 3 times in the past week. Each time, the store representative would tell me the store would look into the issue and call me back. I never received a call back. Sat on the line with AT&T corporate customer service for an hour, who resolved the issue for me once we established the store was not going to be helpful.
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February 2024 by hector rojas
I recently had the pleasure of interacting with sales representative Viha and I must say , it was an experience worth praising.Her combination of professionalism and warmth made the entire process not only seamless but joyable.Her knowledge was impressive and she effortlessly guided me through the options,patiently answering all my questions.
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February 2024 by John Garrison
Excellent service by Viha.
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January 2024 by Connnie Cronin
This was a very good experience. Viha is very helpful and knowledgeable.
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January 2024 by Pete Rose
Amazing service by Viha
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January 2024 by Matthew Mcgough
The two sales women there today 1/9 were brilliant, knowledgeable, and very techie, great job, thx
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January 2024 by Steven Johnson
Viha is very very helpful and very kind and knowledgeable.
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January 2024 by JM
Worst service ever. Had never been there and brought my new iphone due to trouble updating. Only one girl working, eating her lunch & talking on the phone. Didnt even look at my phone and told me i had to go to the apple store in the mall. Clearly she didnt know anything. I left and went to the Commack store - wonderful - fixed it instantly. It was pretty routine for them.
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December 2023 by Jason A.
good service and very polite and help me out with everything I needed and let me know deals and came in got helped by V and was very satisfied with her work
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July 2023 by Dale Bonocore
Excellent customer.The mgr Anna was extremely knowledgeable and helpful.Christian was equally helpful and patient.I would definitely make this my go to store!
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March 2023 by jeremy carey
Do not use this store. Purchased a new iPhone there and when I went to drop the old one off, they wouldn’t take it. Even though they told me to drop it off there. Go somewhere else.
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October 2022 by jonathan gellati
Christian Vitale is a great employee that helped me with my transfer from Verizon!
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September 2022 by James Masler
Great Service. Christian and John were such a help. We bought 3 phones and they set them up in the store for us.
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August 2022 by barbara browne
Huntington Village AT&T was very impressive in the time and effort they spent unlocking my vm. It was not an easy task & they did not give up. They get all my business from here on…
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August 2022 by Hölle
Great Service. Christian and John were such a help. We bought 3 phones and they set them up in the store for us.