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November 2023 by Liam J.
Awesome store, always has what we need, I've been going to this Home Depot for years now and there has always been the friendly and helpful staff there to guide you. I don't know why all of those other reviews are so hateful, it's a great hardware store with great customer service.
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September 2023 by Wendy A.
Was in the bathroom tile section today for 10-15 minutes and did not see a single salesperson. There was no one in the department at all. I finally walked a few rows away and found a salesperson - I asked him to please find someone to help me in the tile section. No one ever came... so I left. I will be redoing my entire bathroom, but with no products fromHome Depot.
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May 2023 by Stephanie M.
This was my first time coming to this location & I was greeted and helped by a young man named Silvio. Silvio was extremely helpful and kind and made my shopping experience a lot better!
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March 2023 by Denise B.
We went in to buy a bbq grill... no one around , asked a cashier & then a floor person " how long grills on sale for?" Both said idk. And that was the end of that! They lost a sale. Absolutely no effort or help in anyway. Neither were busy , just standing around. I only have 2 stars because they got some good crap in there & prices are reasonable.
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July 2022 by L M.
Worst Home Depot. Ask an employee a question and they act like you are interrupting them. They walk right by you and NEVER ask if you need help and when you do ask them a question they respond with minimal information and are NOT at all friendly. I've given this Home Depot many chances to improve their customer service experience because I do live nearby, but it's always a huge disappointment. I only go the Syosset location now where they actually are helpful. Horrible service and I always see the same employees there so they have not been trained in years about appropriate customer service and improving customer experience.
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January 2022 by Gina D.
The absolute worst! I wanted to get in and out, I wound up spending 30 minutes there, didn't find what I needed. The workers all walk around aimlessly and some are very rude. They lost my business!
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April 2021 by Mike L.
This is a particularly awful store. Nobody is ever around to help. I've ordered online, selected 'free store pickup' more than once - when I arrived at the store - they did NOT have what was reported to be in stock. Got the blank, clueless stare each time.They also make up their own return policies! They REFUSED to accept a return for merchandise that I purchased there. Merchandise that is ONLY sold at Home Depot! I had to call corporate headquarters to resolve my issue. Even that took speaking to several representatives.The 'manager' PETER is rude, condescending and unhelpful. He actually WALKED AWAY when I was explaining an issue to him. This is a person that DOES NOT CARE about your business!!!PLEASE patronize your LOCAL hardware store. There isn't much that the local stores don't have. Home Depot does NOT deserve your money.