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March 2024 by Nicole Z.
Patients please note EASYPAY IS NOT MANDATORY no matter what the "site lead" tries to intimidate you into paying in advance. He lied to my face telling me that Quest's "EASYPAY" is mandatory. It's not. I asked where in writing it says that. He told me to read the sign. So I read the sign. Spoiler alert- not mandatory in order to get blood work done and receive medical care. Disgusting predatory behavior from a "site lead" on a power trip. Every time I need blood work, even prior visits to this location, they bill my insurance and then I pay my bill when it comes in the mail. I would never prepay without seeing the bill when medical bills are notorious for being incorrect. Stick with Toni-Ann at this location instead she's the best!!!!!!
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February 2024 by Laura P.
Quick service with on time appointments and the quality of care is excellent! polite techs! Highly recommended!
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January 2024 by Dina I.
Came straight from my Doctors office before the 3:30 closing time to get blood work . Automatically checked in . Waited about 10 Minutes . Phlebotomist came out and said sorry we are closed . But I checked in before closing time !! She told me I didn't . According to her the computers shut down after at 3:30 which is not true because it let me check in and I have never come across a company that the system shuts down automatically. I asked if she could see me . Answer of course was no . I normally use Northwell health labs but since Quest was in the same building I figured I would go . I haven't used Quest in years because I always had a problem . I see nothing has changed .
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January 2024 by Regina Schneider
Was able to walk in, short wait time! Helpful staff. ToniAnn was wonderful - my daughter hates to have blood drawn and ToniAnn was so patient and supportive. It was a positive experience all around!
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December 2023 by maureen catalanotto
I find like all places get there early. I go before work n in and out in minutes. The girl who checked me in and took my blood a sweetheart . Place can use a little face-lift some updating
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September 2023 by Andy Clifford
Sept 8, 2023..This might sound out of place with all the other reviews, but I found the young woman that took my blood samples at about 1:45 p.m today to be extremely good at what she does, quick, painless, pleasant and efficient. I was a walk in with no appointment b/c the online appointment app never worked for me. I waited maybe 25+ minutes which wasn't bad considering I had no appointment. This was the second time I'd been there within about a month. The same woman drew blood both times. I'd go back again if need be.
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July 2023 by Cindy R.
Very fast and friendly service. Convenient text check in to speed up the process. I actually liked that this doesn't really quite look like a medical building from outside. The quickest bloodwork appointment I ever had done even though it was for like 12 different lab tests. The lady doing my bloodwork was able to find a vein easily without bruising me which isn't so easy as my veins may tend to "hide" at times.
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May 2023 by admir kanlic
Quite incompetent. They did the wrong test. I still charged for it. Blaming everybody else for their mistake. Luckily, I have other options with my insurance.
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February 2023 by Janiri Barias
Nobody at the front to greet or answer questions. Staff walks around totally ignoring people and the little interaction I heard between the staff and an older patient seemed rude and dismissive.
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February 2023 by Mary C.
I have no idea why anyone would write something bad about this place I only go here for years because your in and out fast. and i love the girl in the morning she is very sweet.
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February 2023 by Kathryn Laffey
Made an appointment online for my 9 month old daughter. Brought her in at 12:45pm for a 1:00pm appointment. Waited an hour past my appointment time to find out they could not take my daughters blood due to missing pieces. Also, there are NO STAFF there to help. Do not go here. The worst experience and Mitch may be the least professional person I've ever met.
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February 2023 by rachel liu
I’ve been using this location for test for past 3 years and it’s been ok like a 3 star out of 5. On 1/6/2023, I came and waited for my turn, the receptionist was extremely impolite and drove away at least 4 patients, someone even only walked up asking simple question such as “how do I sign in” and got yelled at.
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January 2023 by Andrew Chu
They held onto my test results for a week because they didn't have my Dr's fax number. Then I had to jump through a bunch of hoops just to speak to someone, to find out why they didn't send my Dr any results. This is what they charge my insurance company for, this place is a joke. Never again for me or my family
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November 2022 by Justin Fressy
Absolute scam don’t tell you if your insurance is eligible or not for your services than charge you an absurd fee for some blood work that took 10 minutes. Do not go here unless you want to spend 3000$
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October 2022 by Jane M
I’m spite of making an appointment for 8:20 I waited well over 20 minutes while the staff trained a new person.
