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March 2024 by Mary Betro
Transaction was super quick and easy!
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February 2024 by Liza Amin
always friendly package is shipped in a timely manner, reasonable pricing
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October 2023 by Jerry Petrillo
Great Customer service
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October 2023 by Mark Sullivan
Great experience at the Huntington Ups store… polite friendly and great staff @ all times… never had issues always helpful with many tasks i need done printing banners, flyers, business cards,@ home and business pick ups, cost on all services very reasonable. Noticed Many employees at the store given great helpful feedback on personal shipments that are either antiques, import documents, sentimental value to customers.. they always give the quantity of care needed for my everyday needs… if there is any bad reviews written about this store or any of other stores they own it can’t be true…I recommend everyone to use all of the ups stores that are owned by them hands down….. shout out to Tony,Mark aka Sully ToM and Hannah and I believe the young lady is Morgan for all the hard work they do on a daily basis not just there daily tasks but dealing with customers
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September 2023 by Lois Dunn
Friendly, professional, competent and courteous staff. The line moves quickly; we rarely wait more than a few minutes. We highly recommend this UPS store.
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August 2023 by Harry Whittelsey
I've made 3phone calls to the Huntington UPS store to hold my package there a mailbox is full!! after the second delivery I tried to stop the third delivery and askedthem to hold it for me, but they wouldn't do that until later in the day. The bad news is I was fully occupied with my wife in the hospital now I can't even leave them a voicemail message it's about time you upgrade your system and provide Voicemail coverage. voip systems have been doing it for 20 years get with the times.
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June 2023 by Carol K.
I have been to this UPS store many times before and have always had a good experience. fast service and efficient. mostly very friendly people working there. you're in and out. I don't understand the very low scores and I rarely write a review but thought they should be bolstered up a bit because I've been happy dealing with this location.
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April 2023 by Omid Oloumi
Excellent service!! Fast and efficient — Life savers!
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March 2023 by Bob C.
I don't think I've ever written a bad review for any business or product - but this one is needed as maybe one day when they wake up they will realize that they did nothing to build or retain business. They are literally the only game in town so that's how they continue to get away with it. Today's straw that broke the camel's back - I called at 4:51, said I lived 8 mins away, and wondered if I caught a bad light over the under 2 mile trip would they have to door shut at 5:00 on the dot. "Absolutely" was the answer. This location is not at all accommodating and the reviews are mostly correct. More often than not - you are a burden to them. If any competition was anywhere close - they would deservedly be out of business in a week. WAKE UP - make customers feel as if they are not a burden. (Or get jobs doing something else - as any level of customer service is clearly not your forte.) This is not a UPS business model issue - it is a management / employee shortcoming. It's a tough world - I can't believe your lack of customer service.
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March 2023 by barbara browne
Always found them extremely polite and efficient! Been coming here for years.
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November 2022 by Hong Z.
I did dropped off an amazon return and I have a usps drop off too in my the other hand, I asked if I can drop it here into the usps bin, the guy replied it will cost $3 to dropping the usps mailer into the usps bin at the side of counter. it is a ripoff completely. never a smiling face. cold and annoying dead face all time. no choice it is on my way to shopping at stop and shop. turned at corner and drop off at usps.it is not helpful!
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October 2022 by Justin Kirsch
Best UPS store I’ve shipped hundreds of packages from here and they always get them there right!
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August 2022 by Relle Aella
The best crew. The manager (younger bearded guy) is very helpful and super fast!!! Always recommend them.
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July 2022 by Nancy H.
This was my second attempt to return my Amazon package, as I went earlier in the day but the guy behind the counter told me I needed to return with a box. I asked him if I needed to pack it up as I was going home anyway to get the box. He told me that wasn't necessary, to just bring the box with the package. I returned and someone else helped me (young guy, black glasses, dark hair) and he practically scolded me for not packing it up. I told him what the other employee had told me and he proceeded to interupt me, talk over me loudly and wouldn't let me finish my sentence, all the while looking down and muttering under his breathe as he was angrily slapping tape on the package. Really? After returning home, I looked up the store on Yelp and saw all the bad reviews. Now I know why!!! Guess I'll go to the other Huntington location. Seems everyone recommends that one.
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June 2022 by Fred B.
I recently dropped off an "Express" mailer for overnight delivery at the UPS Southdown store just before closing time. Once home, I realized that, in my haste, I had put only an empty envelope inside and not the urgent materials intended for delivery. With little hope, I called the store. Informed of my error, agent "Mike" called the UPS truck back and rescued my parcel. He waited until slightly after hours for me to return with the intended materials. Mike's colleague, "Mark," then used his own car to catch up with the truck -- it had departed in order to maintain schedule -- and handed the parcel to the driver so that overnight delivery could be accomplished. Not done, Mark called on his cell to confirm all had gone well. This is service far beyond the call of duty, extended with kindness and concern. I have been a satisfied customer of the Southdown store for many years, but this experience was in a class all its own and earns my deepest gratitude. Thank you. FB/Huntington
