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February 2024 by Bill Singh
Terrible service. I needed a new sim and I had to wait 45 minutes. You can tell that people are just slooooooow.
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February 2024 by Nicholas
Horrible service. The Verizon representative who helped us in store literally messed up setting our entire phone plan up. They had me leave without a working phone. Ridiculous services. 5 workers there at one time and not one could figure out how to fix the problem. If your looking for a job, go to Verizon they don't require any knowledge about phones apparently and they will hire anyone.
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December 2023 by Stacy Schepsman
Got new phones on Sunday and the salesman quoted us getting $1000 for each trade in. And what we brought them back in after we got new phones another salesman told us we will only be getting $830. This is a significant amount because we will now paying more monthly then he had mentioned and printed out for us. Now we are stuck with a higher bill.As well as not helping us enroll in autopay. Or mentioning we had to do it. I will not be returning to this place. Scam of a place. These salespeople need to be more informed before selling people phones and contracts.
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December 2023 by Robert Schmid
They told me the phones were free with a trade in and assured me multiple times. My payment wouldn’t change. What they didn’t say was that I was financing the phone. Dishonest, and clearly sold me something I didn’t want. About 20 minutes later when I logged in to see that everything was as explained and I learned it wasn’t I called them and they said it was too late. The phones I traded were Verizon’s property and they had already been sent out. Dishonest. Avoid this place. I wish I did.
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November 2023 by Charles Guckenberger
Steve Williams did a wonderful job helping me with my new phone. Thank you!
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July 2023 by Kerri M.
I normally dread upgrading my phone because it ends up being a long, tedious process. Not today. I had the best experience yet. Patrick was extremely knowledgeable, thorough and actually made the whole process enjoyable. Thank you Patrick!!
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May 2023 by Ellen Driscoll
Steve Williams was an excellent sales person today! Steve walked me through all the deals and discounts, updating me with all I need to know to make the best decision. Patient, warm, personable, respectful and a great sense of humor.
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March 2023 by Royal Brown
I stopped by the store because I was having issues with my phone and boy did I receive grade A+ service. The manager Sherwood was a top notch professional. The store was very welcoming to an old timer like myself.
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March 2023 by William McCarthy
Sherwood is phenomenal he solved my problems really quickly. I definitely recommend going there to see him.Update***3/10/23This store is one I won’t stop talking about above and beyond customer service. Sherwood keep up the great work.
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February 2023 by Robert Service
I went into this store to receive help with my device. Little did I know there were some discounts on my account that I qualified for. Sherwood went above and beyond my expectations. I normally never write a review for him I definitely had to. Thanks for being a true professional Sherwood A++ effort.
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February 2023 by phyllis albini
I want to compliment Daniel Verma he went out of his way and stayed late to help my son and I to fix his phone.He explained everything so clearly .He is a big asset to this version store in Huntington villageEven walked us through to set up appsPlease recognize him and his co worker even helped .MD CasperPhyllis Albini
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January 2023 by Erblin Miftarallari
Great Verizon authorized store! Owner is an outstanding person who will go above and beyond to help you. He leads by example because his employees are just as great. Clean, updated, stocked to perfection with plenty of parking. Highly highly recommended!!
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January 2023 by Drizzt Dourden
My friend went there to get a help for cancellations because he was having problems to connect customer service and they told him to wait . He waited 2 hr and instead of helping him they helped someone to fix their apple id. So Verizon customer waited 2 hr disnt get help and accused for lying ,didn't even say sorry to him. 3 workers were there and they just acted like they were doing something. They could call customer service for him to help about issues but they took care of any other customer and didnt help him.
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January 2023 by Mohammed Ali
My friend and I went there to get a help for cancellations because he was having problems to connect customer service and they told him to wait . He waited 2 hr and instead of helping him they helped someone to fix their apple id. Looks like Verizon is hiring the worse and rudest people. They didn't even say sorry . 3 workers were there and they just acted like they were doing something. I hope district manager reach to store about this
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January 2023 by Toruk maktu
My friend mentioned what happened and even store manager didnt come and help him. Not even a minute. How come someone treat a customer like that. 2 hr waiting no help from someone and or store manager. Looks like Verizon is hood only if you buy something
