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January 2024 by Alex Bauer
First time here and they treated our dachshund with care and explained to use in a way where we understood what was wrong with our dog. Real good customer service to top it off.
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January 2024 by Ken Galanter
I highly recommend this Animal Hospital ! The Vets and the staff are very professional and caring . I feel extremely comfortable bringing my dogs there . I drive an hour just to go there and they are well worth it !
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November 2023 by Katie Gerlach
Great vet hospital. I was able to get a next day appointment. They saw me right away. My cat was in and out quickly. They treated my cat with love and affection. Even during her rabies shot. She wasn't happy but having a few treats after softened the sting.
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November 2023 by Ketya Baxter
Stay away if you love your dogs. The male vet who sees my dogs is polite and all, but unfortunately they have Irresponsible staff working there. We started taking our 2 dogs to this place and we don't like the disregard and how the staff ignores requests. We provided all of our contact info (in fact we provide it to them every time we go there) and they never save it. The staff never follow up with anything regarding next appointments, shots or anything like that. They don't keep a record of your dog's visit and it's a mess. Extremely difficult to get any information or records after you leave the office. Also, make sure you check you medication before you leave if you buy some because they tend to forget some EVERY SINGLE time. It's a disaster. Also, we were used to receiving emails and phone calls with reminders when shots and other appointments were due, but this place NEVER calls or sends any reminders to ensure your pets are up to date with vaccination OR to even try to keep customers. It's messy and this is the most simple thing a business can do. Stay away! Best to pay a higher price somewhere else where they actually care.
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November 2023 by Tom Meixner
the worst place you can possibly take your dogs to! Irresponsible staff. I have 2 dogs and we have taken them couple of times to this place. While the vet is polite, the staff is simply irresponsible and lazy. We provided all of our contact info (in fact we provide it to them every time we go there) and they never save it. The staff never follow up with anything regarding next appointments, shots or anything like that. They don't keep a record of your dog's visit and it's a mess. Extremely difficult to get any information or records after you leave the office. Also, make sure you check you medication before you leave if you buy some because they tend to forget some EVERY SINGLE time. It's a disaster. Stay away! Best to pay a higher price somewhere else where they actually care.
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October 2023 by Pamela Patsey
I have heard terrible things about Dr. Mintzer over the years. I took my newly adopted Pom for check up. The dog saw Dr G. a female vet. They were very nice and it was costly getting dog up to date on everything. The only complaint is the place is a mess, why do they have material cushions in office as anyone knows it holds all the orders
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October 2023 by Raven
Had to get shots for my cat and they said there were other shots she needed and if she didn’t get them all she basically couldn’t get anything. Their time says 8-7 and yet if you need to make a later appointment like 6 they refuse. I know someone that’s worked with Dr. Mintzer and has nothing but horrible things to say, he makes staff cry even staff that doesn’t work for him if you’re calling to get records sent to another location. Just don’t.
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September 2023 by Anne McGrath
Dr Drozenski is skillful, compassionate, and willing to listen to both animals and their caretakers. I’ve been to many veterinarians over the years and Alissa stands out for her ability to build trust.
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August 2023 by Erin A
Dr Mintzer should be embarrassed and ashamed of himself. He doesn’t care about losing customers, so I doubt that’ll happen.One of the vets had a clerical error occur with a prescription given to my 4-month old puppy. Not too big of a deal, things happen. However, multiple people, including the female vet, one of the vet techs, and the receptionist all told me this was a clerical error. I was offered a visit, which I accepted. My partner brought the puppy, and I later called because they wanted to charge us for some medications.I asked to speak with the vet that was treating my puppy, and was connected with Dr. Mintzer. I wouldn’t talk to my animals the way that man spoke to me. He was condescending, rude, and disrespectful, just because I had questions. He then tried to say that there was no clerical error, the puppy just has a stomach bug; she might have a stomach bug, but when THREE separate individuals told me that her prescription was wrong, I feel its only appropriate to ask questions. Dr Mintzer didn’t want to hear anything and only wanted to explain everything away. He needs to learn how to have a sliver of respect for other people, because I am disgusted. How is this man allowed to handle animals? Based off of other reviews, he’s just a miserable man!
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August 2023 by Rebecca
I respect the staff . They handled me and pet when I was most stressed. Unfortunately my cat didn’t make it but the vet did what they could to make me my pet were comfortable through this hard time . They did what work and research they could . I recommend them!
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July 2023 by Jill Grazioso
I was so disappointed by the rude treatment of Dr Mintzer and the receptionist at Hyde Park Animal Hospital today.I have three dogs, a cat and two rabbits... I have spent thousands of dollars in just the few months at Hyde Park Animal Hospital. They were disputing me about a $150 charge back in March. In March alone I spent over $1,000 at the vet. I was confused as to why they were asking for more money. Apparently they had neglected to charge for blood work and now we're asking to recoup the cost.Rather than offer to problem solve with me, or print out the charges to review with me, or anything else that might have been good customer service, the doctor came out (without even acknowledging me or looking up from his phone) and told me I would not be able to get my dog's medicine until I paid the amount.If I were trying to short change the place, I get it, but I'm not. I'm simply trying to understand why they're asking for more money. They lost a customer today. And I will never recommend them again.
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July 2023 by Abby
I highly recommend Hyde Park Animal Hospital! They have taken such great care of my animals over many years, for both medical reasons and boarding. They're the only people I trust to be fair, honest and thorough.
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June 2023 by Grizzly !
They took really good care of my dog and puppies!
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May 2023 by Thomas Farruggella
Visit 1. Brought my cat in with an injured tooth. She received a full cleaning, and tooth was extracted. Was given 2 stitches and laser treatment to speed healing. Rabies vaccine was given. Was sent home with anti-inflammatory, but no antibiotic.Charge: $754 (-$128 discount for "oral hygiene month").Visit 2: 4 days later I smelled odor of rotting flesh and saw infection at extraction site. Vet said they forgot to give antibiotic, so gave me some. Did nothing else.Charge: $54.Visit 3: follow-up visit 2 weeks later, vet was not able to view extraction site, but said he was sure it was okay.Charge: $60.Fairly expensive substandard vet care.
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February 2023 by Donald Presher
I've had dealings with Mintzer, if you let him near your animal you are foolish. My dog had lime and rather than treat the problem he gave her a double shot of tick prevention, I don't know about you but that's an experiment to see what happens.
