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March 2024 by JS BG
What s pleasure. Tanner is warm, kind and professional to work with. He is ready and wanting to help. The management here stands out in this field!
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February 2024 by Arthur Eyre
Me and my beloved are New comers to royal ledges and this will be our first renting experience but from the very beginning tanner made us feel right at home and we haven’t even moved in yet. They say first impressions last way beyond the moment. Then you can consider me impressed. From the transparency in the phone calls down to the Hyde park history lesson during the walk through, we felt part of the community. although he was our first and only interaction on the property. It was the only interaction needed to take the cake. He is willing to help every step of the way. I’d say it was a true human experience in a world of people just doing their “jobs”. Tanner makes an effort to give you a breath of fresh air. Thanks again we appreciate the time you take and the over all vibe extended.
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February 2024 by Samantha Barrett
People park wherever they want. i got a "parking in a non parking zone" notice on my door because someone else keeps parking next to my apartment but it is not my car so i don't understand why i am getting the violation notice with threats of fines. can't get in touch with property manager to clear it up either via website or app.
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February 2024 by Audrey Constant
Very beautiful and nice friendly people
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December 2023 by Rachel Scaccia
My boyfriend and I moved into our apartment at Royal Crest with our 2 dogs back at the beginning of August and are so happy we did! The staff at the leasing office, the property manager and the maintenance men are all so kind and so helpful! If we put in a maintenance request, they are very quick to address the issue at hand. They also have 2 great dog parks that we love taking our dogs to.
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October 2023 by Mister Polhamus
Be aware if you don’t have a stellar credit score you will not be accepted.. You pay a $20 per person fee for a background check so if you’re not accepted you lose your money.. They don’t take into consideration that a person has never been evicted makes plenty of money to pay the rent but it all boils down to a stellar credit score.. When not accepted management doesn’t seem like they don’t want to let you know what’s going on I kept leaving messages than finally someone called me back.. If you don’t have a stellar credit score no need to apply & save your $20 per person background check money..
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August 2023 by Mark Kellerhouse
Just moved in this past week. Transferred from a different complex. Let me just say from the start, the property manager Jenna, has been so helpful and understanding of everything and dealing with all my emails! Compared to our old place, this actually feels like a home!! The layout, space and appliances are amazing! As we started moving in all the neighbors from the building came out with their dogs and welcomed us home! Very friendly, clean, and quiet place to live and enjoy your family time! Lots of areas to walk your dogs and just enjoy the outdoors, have a nice bbq with all the charcoal grills in the park area, or just relaxing in the pool! Looking forward to going into the pool soon before the season is up! I highly recommend this place and Jenna and all the wonderful staff here! Can finally have friends and family over with peace of mind! Thank you Jenna for all you did!
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May 2023 by Jeancarlos Diaz
Just moved here with my family a month ago & we love it! The area is beautiful and the apartment is spacious even for 3 people. Jenna, the property manager was super helpful during a very stressful search for apartments. We have so many great amenities as well. If you’re looking for a nice place to start out at a reasonable price look no further.
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May 2023 by Amanda Brown
Danny is a true asset to the complex. He’s professional, punctual, friendly, and takes the time to explain the work he is doing in order to better help residents maintain their homes. Both he and his supervisor are great communicators and very transparent about when work will be done.
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May 2023 by Richard LeManquais
Great place to live! The maintenance staff especially, Jeff and Dan always respond to issues quickly and professionally. The management office is always courteous and responsive.
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February 2023 by Cynthia Wright
If you have issues whispering all the time. And walking on your tippy toes. Don’t bother.You can hear people having conversation from the apartments above, below, across. Using the bathroom, sneezing, coughing, snoring. As small as walking around and having a casual conversation and listening to music, watching a movie can get you a noise complaint.Neighbors will swear, you don’t have respect when a lot of these complaints are out of our control. Do not misconstrued paper thin walls to people being disrespectful. Apartment is high priced for the constant complaining from neighbors. But I will never complain about the neighbors because it’s not their fault the building is poorly built but I thank God everyday for this warm place to live and a roof over my head. I should be able to live comfortably, go to sleep when I want, walk around the apartment when I want and have conversation( normal inside voices) when I want. I’m a night owl. Bed at 4 am. my hours at work has made that for me. It’s where I get time for myself after a long day of work and my kids in bed. Always worried about that eviction notice over simple noises. Can’t keep worrying where my family is going to be tomorrow because of these noise complaints. Which are not in my control.
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December 2022 by Nick
Great place to start out. Jenna was absolutely wonderful to work with, she made a stressful time simple and smooth. She is prompt with any questions or concerns you may have.
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September 2022 by Robbo
Royal Ledges is a great place to start out. My wife and I love it here, we love all of the amenities and its peaceful and quiet. Our neighbors are very nice. If your looking for a place to call home look no further. Your close to many different restaurants and of course the Vanderbilt mansion. The management is very helpful and kind. The property itself is kept neat and clean. The only con I would give is if your neighbor smokes and you don't, you will also smoke. Other than that great place to live!
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August 2022 by Chelsea Ringquist
Management very attentive to service needs and willing to repair at all hours. Friendly neighbors who love to say hi. Laundry conveniently located on bottom floor. Cute little dog park for your furry friends!
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July 2022 by Jeanne Rock
Having just moved in, we are beyond thrilled. The apartment is spacious, even for two people, the grounds are meticulous, it’s peaceful at night yet bustling with family fun during the day! The picnic/pool area was in full swing over the hot weekend and it’s a great place to just walk (just the right amount of incline), with plenty of shade trees, and a pond with fountains. I love being here so far!Jenna has been amazing! The main reason why I chose The Royal Ledges was because Jenna took the time to respond to me, which was not the case with many other properties I reached out to, and made me feel like I was important and a priority! When we signed the lease, she was genuinely excited for us! That’s, called”Good Customer Service” and it’s a dying art form! Thank you, Jenna!, and ps: you were right, I love that one stairwell closet and the view from my living room window is spectacular.Our neighbors are friendly and on day one helped us out while we were moving in! They noticed I had trouble unlocking the door for the first time (user error) but I got a visit from maintenance (neighbor called him) to check on the lock, just to be sure. He professionally and respectfully confirmed for me it was user error! ?Despite my angst about moving in general, I think we are going to really like it here. I’ve been looking for a place to spend my “sunset” years, I may have found the perfect place. Close to where I grew up, close to family and even closer to work! It just feels like a good place to call home.
