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October 2021 by Menachem Grumet
Great customer service!!!
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November 2017 by Rich S.
I had the same problem as Jacob had A YEAR AGO! Good old bait and switch marketing - give you a low rate reservation online and then call you a couple days before and tell you they don't have a truck for you. Second bad experience with Budget. Even submitted a complaint to corporate and they said they couldn't help me. Suffice it to say, I will not be doing any further business with them.
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November 2017 by Richard S.
Do yourself a favor and go with Penske or U-Haul. Budget is great at the good old bait and switch marketing - give you a low rate reservation online and then call you a couple days before and tell you they don't have a truck for you. Second bad experience with Budget. Even submitted a complaint to corporate and they said they couldn't help me. Suffice it to say, I will not be doing any further business with them.
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April 2016 by Jacob L.
They know how to take a reservation but they don't know how to hold a reservation. I showed up and they had plenty of trucks in the giant parking lot and even though budget told me to come here and I had a reservation they sent me elsewhere.
