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November 2025 by Niki T.
I had a little fender-bender several months ago and picked this shop because it was convenient for me but I have to say every single person there was very friendly and professional, even the owner whom I spoke with because of a mix-up. He called me back with an answer over the weekend when the shop was closed. The customer service was outstanding! The repairs were completed when they said it would and the quality of work was excellent. I would absolutely recommend this place. Oh, and the place is very clean. Yes, I looked at all of that!
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October 2025 by Tyron 'TWiZ' Williams
Yo listen. Burnside Collision is top tier ✔️💯
Our vehicle was in a pretty bad accident. The front end was caved in, bumper hanging off, hubcaps missing, even the splash guard was damaged. When I came to pick it up, I was shocked, it looked like a brand new car. The paint, the bodywork, even the new hubcaps, everything was spotless and perfectly detailed inside and out. It smelled fresh, vacuumed clean, and looked better than ever.
Huge shoutout to Susie, Jim, and Donald, such an amazing team. Jim had us laughing the whole time, and you can tell they truly enjoy what they do. The vibe there is nothing but positive energy. They even gave us a scratch off ticket with our claim. (We’ll let you know if we won something, or maybe we won’t IYKYK 😂) But real talk, I thought it was a fun, personal touch that shows how much they care.
If you ever need collision repair or bodywork done, go to Burnside. The service, quality, and customer care are absolutely immaculate. Our van feels brand new again and I couldn’t be happier😁
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September 2025 by kathy sant
I initially brought my vehicle to this location due to it’s convenience but since I personally experienced the great staff and service I had to mentioned to all my friends and family to use Burnside Ave. It’s extremely difficult to find a shop that is genuinely concerned with giving you the best customer service and quality. This is by far the best I have experienced I would not trust any other business and highly recommend you to bring all your car needs there. Between Susie and Ronald I encountered the most, all of their staff have the upmost respect and great service that is needed in all other businesses I would not trust my car with anyone else other than Burnside Ave Collision !!!!
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September 2025 by Yehoshua Rubenstein
Great experience here. Very courteous and friendly and did a great job! Thanks!
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June 2025 by 王萌
Donald is very professional and trustworthy. Will instantly and directly give you a very reasonable quote without BS. And Suzy also helped you with coordinating the car rental drop-off. The owner is nice, steering this business to maybe a century.
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April 2025 by Marsha
Burnside Collision is the place to bring your vehicle if you're in any type of accident that need repairs, Geico suggested Burnside Collision to me when I recently got hit from behind, I was so worried about the repairs, Burnside immediately took my vehicle fixed it perfectly and called me to pick it up in just a few days, this was mind blowing to me to see my vehicle look almost new, I thank you Burnside with all my heart, the staff there are fantastic people with the greatest sense of humor, so nice and friendly, they are like family to the customers and each other, again Thanks so much !
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March 2025 by Ron Ali
Had a dent in my car which is normally an overnight fix but they got it done before the end of day, and everything looks great. Very organized and professional staff. Highly recommended!
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February 2025 by Diego Tobon
Lenny the best
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November 2024 by derwin Coward
Karen, Susie , and Lenny are incredible. They are very welcoming and informative. No matter where you are located I recommend Burnside for any of your auto repairs.
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September 2024 by Gabriella Amar
brought my car in for a repair and was thoroughly impressed with the excellent customer service. They worked quickly on my vehicle, performed a flawless repair, and provided daily updates. I highly recommend them!
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August 2024 by A S
Someone hit my car and the insurance mentioned this place as it was not too far from my house. I checked the reviews and saw great things.
My actual experience with them was even better than all the reviews! From the first phone cal to picking up my car I could not have had a better experience.
Karen, Susan and Len were all a pleasure to work with. The customer service from each one of them were just beyond phenomenal!
I was updated every step of the way, repairs took around timeframe that they originally expected. Being that I work a busy full time schedule, they were willing to even come in early for me to pick up my car if needed.
When I picked up my car, it looked brand new. Repair was done professionally, had a nice car wash and they even cleaned and vacuumed the inside of my car as well.
I highly recommend burnside collision should you need your car to be repaired!
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August 2024 by Ben
What an awesome experience, from beginning to the end. Everyone is super contactable and understanding. My vehicle was there for 3 weeks and came out looking brand new!
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August 2024 by Maurice Blackman
Great service. The repairs were excellent. I highly recommend them, you’ll be more than happy with the results.
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August 2024 by Teana Parker
They did an amazing job on my car. My car was done a week early and they also vacuum out my car and cleaned it too! I am very impressed and satisfied! ?
Thank You
Ms.C.Parker
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August 2024 by Christine Louis
I am more than satisfied with the family at BURNSIDE COLLISION they are all so helpful and excited to fix your broken car and the job that they did was beyond my expectation!!!! My SHEHULK THANKS THEM ALL. I will be a forever customer!!!
