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January 2024 by America
NOT 24 HOURS
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October 2023 by Jeffrey Cellini
Despite girl sitting and eating behind the counter, store was clean and beverage coolers were filled….one of the better 7-11 stores to visit….
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July 2023 by Alyshia Espada
Happy 7-11 day! kids showed love and much appreciation to the owner ❤️?
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April 2023 by Rosa Menoyo
Store 7-Eleven at 1581 Titus Ave Irondequoit NY. has refused to provide services solely for actions of discrimination. On the way home we decided to stop to put gas in the tank of a lawn mower. Well, while my wife decides to enter the place, I stay filling the little tank. But I couldn't even put gasoline on it because my husband called me to compare the cigarette since he hadn't realized that his card had expired a few days ago. My husband stayed at the exit door while I told the cashier I'm going to pay for the cigarettes and the beer. The cashier just ignored me and yelled at my husband "sir, you have to leave the store" and we both responded but because if he's not going to buy things I'm going to buy them and he's waiting for me. He keeps insisting that he has to get out of the store or he won't sell us anything. to our surprise of the attitude of the cashier against our person. I told him but I'm going to pay because he has to go. Well, he keeps ignoring me and says "I'm not going to sell you anything and they both leave the stores or if they don't, I'll call the police) and we answer okay call the police. It turns out that when the police arrive and come to tell us the company's policy, it is true that they have all that right not to provide services if they do not want to, but if the person comes looking for problems, we have never caused any Problems. We feel discriminated aga, humiliated and we contacted the manger to report it and he hasn't answered either. Now I'm going with a lawyer to see if the will I respond to him.
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March 2023 by Scott S.
Absolutely horrible employees and management. The employees are rude and the franchise owner/manager is just as bad with how she talks to people.
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August 2022 by Matt Schmanke
Google says “open 24 hours. Confirmed by business 4 weeks ago”. Door locked tight at 0545. Lady inside just staring at me. No sign, no “sorry we’re not open” just a stare. ?
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August 2022 by On Police nem
Can only get $10 cash back here… not sure if true or not. Weird that there are many forms of options of cashback… ?? today is July 16, 2022, 6:30pm.
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May 2022 by Kate Spirko
Completely dissatisfied. My daughter experienced a dental emergency and I was out of gas. When I went in to pay cash there was a line. I stepped forward and asked if the teller could please put $20 on the pump as I had an appointment and handed her the bill. Many people have done this to me and although not preferred to cut line it was an urgent situation. Did I feel bad yes, my daughter was in pain in the car. The very young teller proceeded to rudely say. “Ok Karen “. How is it ever acceptable to speak to a customer in this manner. I will no longer shop here or get fuel here as I feel people deserve the benefit of the doubt before being rudely chastised. You never know what other people are going through and if they jump line and seem upset there might be a good reason.
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December 2021 by Richard DeVisser
Went to store at 11:05 pm. Door was locked. Delivery invoice stuffed between doors. Tapped on door and no one came. Thought maybe they were in back , she was. When she came out she said store was closed. No hours posted on door and website says 24hr!. I wonder where their business is going. Elsewhere like me. Totally unacceptable.
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September 2021 by April Hendel
very friendly and helpful
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June 2021 by Cheryl Dumaw
Great coffee. Store is clean. Sales associate was very pleasant.
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June 2021 by RJ Glomboski
Refuse to follow CDC and New York State guidelines for vaccinated individuals. Their employees while not wearing masks properly themselves try to complain to fully vaccinated individuals they need to wear a mask even though that goes against published guidelines. The same employees half the time are standing outside smoking or standing behind the counter stuffing their face full of food. Last time going there.
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May 2021 by Ian Pearson
don't go here my gf is a constant customer to your store and a man who works at your store consistently cat calls her and takes videos of her and photos while she walks out she is so uncomfortable even going in by herself she waits for another customer to walk in for her safety
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June 2020 by first name lastname
The owner of this store will walk around the store not wearing a facemask but then put one on to come tell you you're not allowed to be in there without one. When. You call her on her hypocrisy she will deny it and say she was only inside the cooler without it on even though you just saw her walking around amongst people without one
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June 2020 by Eva Alligood
Always a pleasure, which is why i go so often.
