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December 2023 by Mercedes Clark
I loveeeeeeeee it all because of Kris the store manager he made it happen for me ! Really appericate him !
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December 2023 by Debra Knighton
Kristopher store manager/Irondequoit has been so accommodating in assisting me after I had a serious issue with my unit, and I thank him for that. I’ve been a customer at this location for several years, through two different company changes. I look forward to issues being resolved and my continuing as a customer at this location, so I can give a 5-star review.
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November 2023 by Kevin Dougherty
These people stopped processing auto pay on my unit never reached out to discuss the issue (no emails, no phonecalls, nothing). The individual to whom I spoke told me they had called and emailed several times. I scoured my emails (none sent), and I requested a phone log from my cellphone provider (not one single phonecall). So they took it upon themselves to sell my unit and my belongings with literally zero communication. Not only did this employee completely lie to me, but I'm now out tens of thousands of dollars, and decades of memories and hard work. I'm actively seeking legal action against Life Storage.
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November 2023 by A Ortiz
Oh my goodness, Kristopher Schwarzott , Store Manager! Went beyond his service. Was so professional in assisting us . Very happy so glad. To store my items. Thanks ? a must to have.
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November 2023 by Steve D'Ambra
First off I want to thank Tim, kris and Becky for outstanding customer service!! I highly recommend life storage located in Irondequoit New York for all your storage needs!!Thanks again guys for everything! I highly recommend this place!!
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November 2023 by Falosade Scott
Kristopher was really great very helpful and kind would definitely recommend this service to anyone
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September 2023 by Heather Lee
I am thankful to get a spot to store my camper but my propane tank has already been stolen! No pleased.
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September 2023 by Adores Dod
Customer service is very friendly and helpful when I talk to them about renting one of the unit. Tim and Chris answered all my questions about the rules and regulations, I’m happy with the unit’s good condition.Thank you,Adores
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July 2023 by Jonathan Wixson
Storage set up was easy set up and the location was convenient, clean and secure. Staff was awesome and always helpful :)
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July 2023 by Nathan Johnson
Amazing storage. The staff is top notch. Highly recommended.
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June 2023 by Eroy Family
Our experience was great. The storage was clean and it served its purpose for our needs. Karen was very helpful and friendly. Highly recommended.
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June 2023 by Anne Ciminelli
Cate helped me today and was wonderful. She provided outstanding service. Knowledge, helpful and Personable. A great reflection on your company
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June 2023 by kristina benedict
Karen did an amazing job helping us out getting a unit explained everything in detail such a lovely person and very nice and kind will always come back to this place because of her thank you Karen.
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May 2023 by GIPSY CRUZ-SANCHEZ
Karen is amazing.. I appreciate your help with everything.. wonderful place for storage, enough space.
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March 2023 by Alysha LoPiano
Marilyn was amazing and super helpful! If you ever need help… she’s the one to go to!! Thank you so much for all of your help, Marilyn!
