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February 2024 by Kiara Negron
There’s this Brandon guy that I guess he’s sick of his life that he’s so rude they the phone didn’t let me explain myself I tried to cancel a order and idk what he canceled but yeah BRANDON GET A LIFE STOP BEING SO RUDE
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February 2024 by Dee DiSano
MaxaMillion & I had fun at Petco.Of course, Max had more fun because he has a nose the size of a whole chihuahua & never ever pays for anything!?The prices are reasonable & the employees jump at any opportunity to assist every time we visit.I'd recommend grabbing your pet & go visit Petco.
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February 2024 by beth ranches
Very helpful staff with knowledge of products
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February 2024 by Catina Gervasi
Fast easy access!
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February 2024 by Kathleen Militello
Our dog Lady had obedient classes with Logan. He was wonderful and had a very positive relationship with our Lady. We frequently shop at the Irondequoit store and the people there are very helpful and educated on the products and services you sell. We also got Lady's vaccinations and chip at Irondequoit store. We were taken care of very well.
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February 2024 by macho Pena
Store manager Dave gave me the most terrible attitude, I was trying to get a pet toy for my dog, and I was trying it out. My dog had a leash for one moment I let the dog Try the toy he started screaming at me that moment I thought he wasn’t even a worker until I seen that he had a red shirt, I would never do that to a customer so I started screaming back. I bought my stuff And left mad .
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January 2024 by Steve D'Ambra
I am writing this review, because I am at this location every two days to buy fresh pet for my dog. Recently I purchased a Loaf. Come to find out my dog became very sick. I called Petco in Irondequoit. They were very sorry to hear the news, and advised me that they got a shipment in that was expired. Brandon, the manager was very polite and responsive to my concern, and offered me a free loaf. I was unable to receive it due to the busyness of the store so he told me to come back and he will handle it for me. When I called to verify this Tim the working Manager was extremely rude and couldn’t handle this for me. Management like this makes it very difficult for me to return. With that being said because of brandon, helping me out on that day he was there he completed the task he promised me. Because of you, brandon, I will be returning every two days!! Thank you so much for holding up your promise! That’s real management for you!!
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January 2024 by daniel santiago
They have everything you need to start a nice aquarium. Of course plenty of pet needs for your bird, cat and dog.
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January 2024 by Tanesha bailey
Lots to choose from, and I love that they vetco pet vaccines
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January 2024 by Wenona Pritchett
The store was a little messy but good service
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January 2024 by Donald Rockefeller
I like the store and the pat food! All employees are the best.
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January 2024 by crazychick4x4
The staff here is very nice and the store is always clean. I always leave with more than I go in for. I even got to hold a snake once.
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January 2024 by Joseph Maurer
Malta provided excellent service in the fish department! Showed great knowledge, kind, reasonable, and hard working.
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January 2024 by Dave “Doodles” Newman
No pets, buying for my sons cats, lol. I'll tell ya, tho more for dogs than cats, so slightly unbalanced. I'll know more when I get my reptile... or spider, not sure yet. Oh, and they need more spiders.
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January 2024 by Michael White
Very happy the girl that helped me was awesome she was just great thank you so much