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November 2023 by David Stoller
One of the best local stores in Rochester for motor and sailboat parts and goods. Great knowledgeable staff. Good return policy as well.
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September 2023 by joe galatio
Got the help I needed to make a good decision! Thanks !!
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July 2023 by John Dais
Terrible service. John is very disrespectful. Staff knows nothing about the products they sell.
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June 2023 by Jason Toomey
I have memories as a child of my dad bringing me to this store. To get life jackets, ropes, all things boating. He was a charter captain but also kept our family busy on the water with fun. As I try to recreate that experience for my family today, we made our first trip there with my kids. Rob was super helpful in picking out a gps/fish finder combo and some accessories. He reminiscent about times my father came in and made it memorable and personable! We weren't rushed even though it ended up being close to closing time. We felt taken care of and will be back as we grow into our boating career and our exploration of lake Ontario!
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April 2023 by Sunny
Knowledgeable Staff. Well stocked.
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April 2023 by Dan I
Good selection of marine products. Wish there was more stores around.
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February 2023 by Lawrence Barnes
Worst loyalty system ever. Worst. I spend thousands of dollars every spring. They always ask for my phone #. Right away they know my name from that . I never ever get ANY POINTS. Today they told me that while I was “in their system” I wasn’t enrolled for points. What ever TF that means. For years I spend $$ at West Marine, a loyal customer with a west marine card and I get NOTHING. ZIP NADA. Worst loyalty program in the History of Loyalty Programs. Horrible
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July 2022 by Leejeep3
Ordered a minn Kota motor two weeks after ordering called and got a rude response noting they’d call me when it arrived I figured ok, who ever answered must’ve had a bad day called back another week later same guy answered all rude finally after a month after ordering I stopped by the location and they had it here and never called me for who knows how long. They probably never even looked when I called. Won’t be buying anything from here again
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July 2022 by Kevin Pikuet
Always very helpful and friendly place to get the right stuff for your boat!!
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July 2022 by Christopher Hale
Good selection of boat and dock accessories
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July 2022 by Aj Thomas
Always helpful and have what i need
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June 2022 by Nicolas S.
Great staff and well stocked Marine Store. I frequent here for anything from small hardware to expensive parts. Tons of new products and the stuff is of good quality. Huge array of boating products and pretty much the 1 stop shop for this area.
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June 2022 by Rodney Shipmon
I'm a dedicated loyal fisher and boat owner. It's a nice mariner just sometimes they need more employees to service customers not being helped.
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June 2022 by Nicole Rafter
Friendly staff & they had the prop that we needed
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April 2022 by Syed Ahmed Mustafa
Lee and Rob are the best. Nothing compares to visiting a store, being greeted by knowledgeable staff and leaving with what you need in hand.
