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September 2024 by Deb Lewis
My experience was very positive. Had many questions regarding our son’s purchase and Richard helped us and also did the maintenance we requested at no additional cost.
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September 2024 by Donna Dietrich
Rich was great. Deal was quick and smooth. Easiest car deal I've ever been involved with....finally got the 300 I always wanted!
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August 2024 by Cynthia jean Miller
I am a person that hates going and dealing with dealerships. I was recommended by a co-worker. This was the best place. Rich gave me the facts straight to me. It was a black and white no grey area. He was even able to text and email so it was easier with my busy work schedule. With everything all said and done they got my interest rate cut in half and my payments below what I was previous was paying! I highly recommend this place if you don't like dealing with the big dealerships and the pushie sales men.
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August 2024 by Noah Restivo
Rich helped my stepfather and I in our search for a used car recently. He provided us with great customer service and some great options to consider. Rich was diligent in following up often, but not coming off as an overbearing salesman type - as a customer I really appreciate that. Great service, great selection, overall recommend to anyone looking for a “new to you” car!
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August 2024 by Terry Hamlet
About 5 years ago, my husband Andy and I pulled into Jim Whites lot to look for a new used vehicle. Rich White came out to talk with us. He looked at our 2008 Rav4 and asked if we were having any trouble with it. At the time we weren't. He suggested not trading it in as we were okay with the Rav4. I never forgot the selflessness of Rich so when we were in need 5 years later of course we went to see Rich. He could tell by the rust we were ready. He also remembered us. WOW! we saw this 2020 Nissan Rogue. We took it for a drive and fell for it. We had a few glitches in our financing after going to my credit union and our bank, We should have listened to Rich in the first place. He suggested to talk to Sierra at Southern Chautauqua FCU. He has had wonderful luck sending customers there including us. She got us the loan and set us up with Alex today to sign the deal. My best friend has bought 3 vehicles from Rich, her mom another 3 along with various family members. I am so glad we listened to her in referring us to Jim Whites Truck and Auto Center. We drove off the lot tonight in our beautiful new used blue Nissan Rogue. Thank you Rich White!!!
Andy and Terry Hamlet
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August 2024 by Shane LaBarge
man where do i even begin, huge thanks to Rich from jim whites and allison and kim at community bank in silver creek, i struggled for probably half a year trying to figure out a car weather it be applying for loans checking in with dealerships trying to save the money to buy a car out right but i kept hitting a road block every single time between insurance not having long enough credit history or being able to save the money, after awhile you get extremely discouraged let me tell ya and then i came across jim whites auto in silver creek i applied for a dodge dart just to test the waters and see what was gonna happen a few days later my co worker walked up to me and told me “i heard you applied for a car through jim whites!” and she told me they were awesome and so i got in contact with rich and he helped me with EVERYTHING but yet again i hit another block and almost gave up but rich found a way and jumped through hoops to get me in a car he managed to get me approved for a loan and got me into my beautiful 2020 Malibu and i love this car i didn’t think it was gonna be possible and i am very grateful! if your in a pinch and need a car rich is your guy, thank you so much for all your help man! if i could rate this higher than a 5/5 i would haha
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August 2024 by Jeff Vanvlack
Rich was great to work with and put me in a nice truck for a great price. The process was quick and smooth. I would recommend buying a vehicle from Jim whites to anyone. I will definitely be buying my next vehicle here.
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August 2024 by Wendy Lee [Boulder City HS]
We have had an excellent experience purchasing a vehicle from Rich at Jim White's Auto and Truck Center! We live in Las Vegas, but summer in New York so we were looking to purchase a vehicle before arriving this summer. After having a very bad experience trying to do this with a big name car dealer in the area, we decided to try searching again and that is when we found Jim White's Truck and Auto website. We found a vehicle on the site that we were interested in purchasing so we reached out to Rich. He was so helpful and honest with us that it made the buying experience very easy, even with us being in Nevada and managing most of the communication through email. Rich was very responsive and knowledgeable and that made us feel very comfortable about purchasing a vehicle from him. We would highly recommend purchasing a vehicle from Jim White's Auto and Truck Center. They are truly a quality business with outstanding customer service!
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August 2024 by Thomas Mackert
I am just going to be honest here. My experiences in the past and the present are rarely good when it's time to buy a car for my wife or myself. I assume it's because I despise being lied to and I don't like when someone tries to take me for an idiot. I am certain nobody does. It seems like every time you go somewhere, it's just not an enjoyable experience at all. It's almost like you are paying for someone to mistreat you. Well, that's not going to happen at Jim White's. I am normally on edge as soon as I walk on a lot and immediately after meeting Rich and talking to him for a few minutes I could tell he was listening to me, he wasn't trying to talk over me and most importantly, he was straight with me. I took the car I saw for a drive and it was great. That was on a Friday and I picked the car up on Monday night. He communicated everything I had to do and made the process truly an enjoyable experience. I almost wish we needed another car so we could do it again. Thanks Rich !!!
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July 2024 by Jordan Fendinger
Excellent service provided when purchasing a car. Rich is a great advocate for those whom are looking to finance their vehicle for the first time. Everything is priced competitively, I am glad to be supporting a fellow small business. Great conversations were had and I look forward to continuing a professional relationship with Rich and Jim White's as Fendinger Farms grows. Keep up the great service!
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July 2024 by Michelle Kennedy
Rich was a pleasure to work with! We purchased a car from Jim Whites 6 years ago and it was time for an upgrade. Within 48hrs, Rich and my fiancé were able to get everything needed to make the switch!
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July 2024 by Kara Buchanan
Called ahead to see if the vehicle I had wanted to buy was available and if they would take a trade in. Told to "come on over", test drove the vehicle and was shown the underside on the lift and after crunching some numbers I wouldn't have been able to make the payments so we turned to my second best on my list. Took a test drive, road smooth and even though used it was so well cared for it looked new. Went over numbers including my trade in and it was perfect. I was able to get an awesome warranty to boot. Even though I has gone late in the afternoon we were all settled with paperwork, insurance, and switching plates I still had time to take the family out to dinner and see the sunset. Answered all my questions(there were many) and gave his best advice. I'm very happy with my purchase and service at Jim White's.
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July 2024 by Gerald Case
I purchased a van from Jim White's and was very pleased. Richard was very courteous and professional, made sure we got the best financing and handled everything. He stands behind his vehicles and takes care of anything that may come up.
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July 2024 by Jess Marie
Working with Rich from Jim whites auto was such a amazing experience. Trust me I didn't make it easy all of our interaction was over the phone and email and I didn't think I would be ever able to afford a jeep like this and he made the whole process very simple and very easy. He did such a amazing job helping me find a loan that works for me and guided me through everything I needed to do. The over all experience was even better then I could of hoped and I would HIGHLY recommend if your ever in need a new vehicle to go see Rich.
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June 2024 by Joe Cabrera
I just wanted to say a few words about my experience buying a truck at Jim White’s in Irving NY.
I started my buying experience like most people online and let me tell you I looked at every truck in the area I mean every truck, it became an obsession you can ask my wife. LOL.
I found Jim White’s website and called about a truck that was out of my price range but I really liked. When Rich answered the phone he was so helpful and honest with me, come to find out he owns the dealership he was not pretentious but super friendly and very helpful and being in the business for 30 years he was very knowledgeable and I really appreciated that.
I called him a few times before going to see the truck because I had lots of questions and he was never put out and I never felt rush. Long story short Rich helped me make a deal on the truck that was out of my price range and I love it. If you looking for a vehicle call Rich you won’t be disappointed. ???
