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February 2024 by E P
The WORST customer service I have EVER experienced. The lady behind the window was completely reckless, speaking at me the entire time. She was loud, spoke harshly, and rushed me the entire time. It sounded as if she were yelling, as if she were reprimanding a child. She even lied to me saying I couldn’t scan my passport application! A local customer even wished me good luck. Completely unacceptable. I can’t believe USPS hires and tolerates such employees. I’m looking forward to speaking with the branch manager.
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September 2023 by Guiller Mina
This used to be the best USPS office, the woman who used to work in that office was always the best, professional, super sweet and helped you with any question, solving any problem. I went this morning after a year maybe? And I found out she is no longer there. The woman now is the rudest, most disrespectful and worst employee I ever experienced. It seems that USPS hires this kind of profile on purpose.
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July 2023 by NYKcarlos
I went to this location for my daughter passport appointment but this postal office has the worst customer experience of any place. The lady behind the counter was super rude and unprofessional, first she was watching her iPad when we got there she didn’t want to help she was rushing us the whole time, using a rude tone of voice and talking to us like she didn’t wanted to be bothered. This clerk was watching Netflix just because I asked her a question she mad super mad and unprofessional using fault language I couldn’t understand having someone like that in a job that you have to be cooperative and have good customer service.. I also sent a letter to the national office.
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June 2023 by sabi nushi
‼️ ‼️ ? The worst post office! The lady that works here is so rude and unprofessional!She was at the phone all the time, doesn’t helped us! Even canceled my son passport appointment even we where there 15 min early!Usps read the reviews! Look who hire. ?
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April 2023 by Phil
Quiet little post office attached to a crumbling train station. For a passport renewal. The woman that works behind the window can be summed up in 3 words: Nasty. Indifferent. Liar.
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December 2022 by Savannah Ortiz
HORRIBLE EXPERIENCE. The employee who works here is extremely rude. I went into this office for my passport, I originally had my appointment for the hartsdale location but unfortunately they had to move my appointment to this location because they didn’t have a clerk. I had no problem going to a different location until I was waiting on line and I was told since I wasn’t on her appointment list I had to go back end of line because I’m not priority. This women needs to have a better attitude and communication to be working in this setting. Never coming back
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February 2022 by Mark Hallock
Attentive and knowledgeable service.
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April 2020 by Jeanne Rosenblatt
This is a great home town post office. It's small but that's what makes it so convenient. No lines and quick & friendly service. You have to be aware of their hours which are different from the main offices but other than that I really appreciate having it in my area.
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June 2018 by Mika Verulashvili
They suppose to be open but unfortunate thee left early
