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November 2023 by Andrew B
Took a chance on ordering a used guitar for a very reasonable price and am beyond happy with the result. The guitar looks brand new and plays like a dream. Very safe packaging and fast shipping. I would highly recommend Safe Haven Music.
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October 2023 by Allen Bui
Got my TE-1000 Evertune from here. Lovely guitar at a great price. Setup was good. Thank you guys!
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August 2023 by Bruce Estrada (BruceTheGuitarist)
Aw man! I have been shopping here for the last few months and I literally have nothing bad to say! From the amazing staff and owner ( shoutout to the famous dijan twins, Stew, Brendan, etc.), to the amazing guitar gear they have, it’s definitely my favorite guitar spot! I already brought two amazing guitars from them ( A Charvel San Dimas and Ibanez Prestige AZ)…. If I could give 10 stars , I would !
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August 2023 by Tim Kenney
I am so happy to have this place in the neighborhood. I take my basses there for repairs and set ups. Stu and Brendan do great work. They genuinely care about you being satisfied with the end result. The entire staff is knowledgeable and honest. Very cool selection of guitars, basses, amps and accessories.
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August 2023 by Jeff Sperandio
Great experience here. Well worth the more than 1 hour drive each way for me. Great selection of product and more available beyond that. Best part of the store is Brendan and all the staff that understand customer service. Great shop
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July 2023 by Music Maniac
I have been wanting a Gretsch 5420 for a while and shopped around a bit. Finally decided to give Safe Haven Music a try. So glad I did. Super fast shipping and awesome customer service. Unlike a mega internet music store, Safe Haven inspected the guitar the same day it was shipped. Whereas the mega stores inspect and then put on the warehouse shelves until sold. Safe Haven will be one of the first places I look for my next piece of gear. Thanks!!!PS...the guitar itself is awesome for a sub $1K guitar. Great fit and finish!
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June 2023 by Andrew Christophe
Good & fast communicators. They shipped the instrument I bought online quickly and at a good price Would definitely buy another guitar from them.
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May 2023 by Frank Jennings
I purchased a used Gretsch G5422TG in Walnut Stain finish from Safe Haven Music after seeing it listed on Reverb for a VERY reasonable price. It was a Made in Korea (MIK) model, which I was searching for, given that manufacturing of the Gretsch Electromatic line moved to China ☹️ in recent years. My existing Gretsch was a 2012 MIK Orange stain G5420T and I loved it! However, it needed a sibling and the Walnut-stained 5422TG double-cut was irresistible. I found a used MIK one online at a music store in Texas. That price was good, too, and there were lots of pics online. The shop ad promised the buyer would be receiving the very same guitar advertised…even included the MIK serial number. Too good to be true? Yup. After I purchased the guitar, I instead received a used Made in China model, circa 2021. The shop owner was apologetic for the error and paid for shipping the guitar back, providing a full refund as soon as they received the guitar. Still, I was rather unhappy and now questioning the merits of online purchasing of used gear. Undaunted, my hunt for another MIK Gretsch Electromatic resumed. I found a new listing at Safe Haven a day later - serendipity! I couldn’t believe it…a mint MIK Walnut Stain G5422TG for a great price. I IM’d shop owner Brendan through Reverb. He confirmed that, yes, the guitar was still available and, yes, was MADE IN KOREA. A few IMs later the deal was done and I purchased the axe! It arrived via UPS within days and was everything I hoped it would be. It’s a beautiful guitar and was MINT. Brendan and the team at Safe Haven packed it like a work of fine art…one of the best packing jobs I’ve ever experienced for a “used” guitar ordered online (even from GC). If I ever need another instrument or used piece of musical gear, I’ll contact Brendan and the Safe Haven team first. They communicate openly with me and there was no BS. They’re professional, honest and, obviously, understand how to run a successful business! They also understand and fully appreciate a musician’s obsession with finding THE specific instrument they’re seeking. I couldn’t be happier with my experience at Safe Haven Music! IMHO, you can’t go wrong with them! Thanks Brendan ?!!!
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May 2023 by Erik Christian
I found Safe Haven by chance when I was searching for an amp. I am glad I did. Customer service is outstanding and my order was shipped fast. I can say that this store cares about their customers, unlike most of the big online retailers. I hope Safe Haven continues to grow and manages to keep the "small business vibes".
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April 2023 by J A
Great store! Owner communicates well. Guitars I ordered to Washington are in perfect condition. Their gear inspection proving to be great.
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April 2023 by Chris Phan
Bought a Charvel Pro-Mod DK24 HH HT from Safe Haven and I was incredibly impressed by their quick shipping. Not only that, but the set up on the guitar when I received it was almost perfect. Neck was perfectly straight, frets were beautiful, action set perfectly. The only thing was the intonation was off by a bit, but was an easy fix since it’s what I do for a living. The guitar itself was packed well and the guitar (despite being used) looked absolutely brand new. Will definitely be shopping here again!
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April 2023 by Aaron Binkley
Purchased a ibanez prestige after finding these guys on reverb. They were the only dealer with anything in stock. Same price and free shipping. Got it in 4 days and it was mint. High e string was broke but not a shock as I've popped many tuning up a new set of strings. Other than that smooth as butter! Thanks safe haven! When looking for more gear I will definitely be looking at safe haven.
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March 2023 by Frank Cam
1st time visiting Safe Haven. Made an appointment to try 3 different guitars. When I arrived they were all set up and ready to go.Dillan and Chris were very helpful in explaining about the guitars I was playing. They didn't try to oversell me something but were more concerned I got the right guitar that suited my needs.I walked with a brand new Pro Mod So Cal Charvel in Burgundy Mist. All set up with new strings and ready to go.I will be buying an acoustic for my daughter and wii definitely be buying from Safe Haven.They have a great showroom with so many guitars to choose from.A1 customer service and friendly atmosphere..I highly recommend Safe Haven.
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March 2023 by Brock Murray
Great customer service and great guitars. I will certainly be buying from them again. Easily the best online guitar purchase experience I've ever had.
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March 2023 by Coach Emup
I'm in Florida and found a great price on a Gretsch 5622T. $200 savings was too good to pass up. All questions answered and guitar promptly shipped. Great experience.
