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February 2024 by Jason
I recommend check your meats when buying from BJ’s at Islandia specially beef and pork. I bought some meat and it smelled very bad.
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February 2024 by Gregory Medwig
This deli at islandia's bjs is the worst. Today I ordered lunch meat and it said give 30 minutes. I got to bjs 45 minutes later shopped and went to deli counter only to find out "we just received your order" it was over an hour and 10 minutes. I'm from St. JAMES . I went up and checked out and went home. As soon as I pull in drive way I get email your order is ready. I had things I had to get done so at 5:30 I go back only to find that they never made the order. I guess this is what you get when you pay people alot more than they are worth. I know my time was wasted and my fuel was wasted .I guess you need to order 1 or 2 days in advance so your trip is not wasted i guess this is why Costco has a loyal following.Will not waste ANYMORE of my time at this location
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December 2023 by Ariel Weigel
BJ’s Wholesale Club is a great place to shop for groceries and other household items. They offer a wide range of products at affordable prices. The store is well-organized and clean, making it easy to find what you need. The staff is friendly and helpful, and they are always willing to assist you with any questions or concerns you may have. Overall, I would highly recommend BJ’s Wholesale Club to anyone looking for a great shopping experience.
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November 2023 by Joseph Troiano
I went in last night to the Nesconset location to pickup only a few items.When I got to the self checkout for some reason my coupon wasn’t being accepted? So I asked Rose who was helping with customer service to help me, she not only took the time to input my credit she also helped me find out about another item I was looking for?Rose explained that the item was still available but the store had no inventory at the time.She was knowledgeable and very helpful to all my questions. Hopefully the company promotes Rose to a lead or management position. Im sure having someone like Rose in that position will continue to promote excellence in all its customer service agents.
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November 2023 by Paula Riehm
Who’s brilliant idea was it to have six self checkouts for under 15 items and one for anything over that? You are basically enticing people to pick up less items when they are at your store.
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November 2023 by Kellie Morris
My experience getting new tires was seamless! José is the nicest guy. Thank you!
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August 2023 by B Rogers
Went to the tire center at 740 to fill propane tank. They close at 8 im aware. I waited 5 minutes nobody came in. Called the store and heard the phone ring nobody came over. Then I went inside to ask customer service to have someone come out and they told me they close in five minutes. I told him I’ve been waiting and nobody is over there and she just stared at me. Awful service.
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July 2023 by Eric Wright
Waited over 30 minutes for BJs personal to come empty recycling machine. Plus it seems that at least 2 machines are out of service. Called the membership service number and was hung up on.
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July 2023 by Nick Manganiello
Ordered a shed from this location with confirmation on the phone with the Islandia club that they had it in stock, and to place the order while I had them on the phone. I had informed them I was renting a truck to pick this up and they confirmed they had it and would have someone help me load it into the rental truck.Arrived after spending over $2000+ on the shed only to find out they don’t have a single one in stock (they confirmed in store they did on the phone as well as the website) and the order had gone through. Took speaking to 7 people at the location being bounced around because no one had any answers. Finally, upon speaking with the last person, the best they could do was cancel my order and I’d get a refund in several business days. I’m now out a truck rental fee and without a shed. Delivery for this model was an extra $400 plus tax.Hoping someone at corporate sees this and allows us an online purchase with the delivery fee waived. Very poor communication, useless ERP/warehouse management system software, not a great experience.
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June 2023 by omer dogruyol
You can get almost everything here but usually bulk buy if you were a budget limited consider Walmart
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May 2023 by Abbas K
Extremely Slow at Curbside Pickup plus be very careful doing curbside because they sometimes forget items and you won’t even realize until you get home.
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May 2023 by Don Raimo
Generally well stocked and clean. Easy to find items and not really a long wait. I typically go on off peak times to avoid crowds.This location typically has everything I am looking for and adding various items through the year.
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May 2023 by david stempler
Less busy and easier than other warehouse stores in the area. I always find what I want and or need.
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May 2023 by Donald Simmons
Completely robbed and lied to!! Went to purchase a speaker system. Ends up they were “mislabeled” and “discontinued’, even thought the sale runs thru 5/22 (its 5/7). Manager on the front end made me wait 15 minutes at the register to tell me to get lost. Can’t actually get anyone on the phone. Terrible customer service. Seems very portly run.
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April 2023 by Cristie G.
Typical BJs, always stocked and service is friendly. I had my tires done while I shopped and they did a really good job for the price. Well worth the membership price and much less crazy than Costco.
