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December 2022 by Sharon Silver
Highly recommend.Everyone at the Flushing Bank of Islandia is always doing everything possible to assure that all of our business banking needs are professionally addressed. And they appear to know all of their customers by name.Very pleased!!
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November 2021 by John
Update your hours it's 2021. How ridiculous is that
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April 2019 by Kate Wilson
Tara has by far displayed some of the best customer service I have ever seen. I cannot say enough nice things about Empire national Bank and the people that work there.
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November 2018 by Bran L.
I wanted to update my review for Empire National Bank. They finally resolved my issues and I am now made whole again. It was probably a bureaucratic misunderstanding at their bank. Thanks Susanne from Empire for reaching out.
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November 2018 by Adam Affronti
Worst bank I have ever been apart of downright horrible
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August 2018 by R S.
Business loan that was serviced by Enterprise National Bank and highlights sloppy accounting practices, fraudulent activity and inattention to important financial dealings. Business loan paid off in early August 2018, and loan satisfied on time, confirmed with customer service and reassured no further draws on checking account. Since that time, TWO additional draws on checking account occurred. Was told after 1st one that it was an "accounting oversight:" and money refunded (without interest) and reassured no further issues will happen. Now several weeks later, Enterprise withdrew a much larger amount of money out of checking on a loan paid off over a month ago. This amount was large in comparison to typical payment and my bank considers it fraud, and so do I. So, hearing it was a "system error" that takes an amount nowhere near the typical loan payment on a loan already satisfied and NO notification, only a big fat withdrawal from checking that screams fraud and caused us to close down account and change account numbers - now going thru painful process of changing all automatic withdrawals and deposits, etc. Apparently they are going to reverse the transaction, but too late to help reverse the necessary change of accounts the bank fraud department recommended given the circumstances....doubt the reversal will include any interest either on the float of funds they enjoyed. BEWARE - fraudulent activity surrounding withdrawals from account after loan payoff, combined with sloppy accounting practices and complacent communication are a setup for difficulties.
