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April 2024 by Louis Napolitanokbvg mommy baby nnhjn you bbn
It was great 3 years ago.....now it's just a place to leave your money ...Winning is not here.....losing
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April 2024 by Ray Karp
Noteworthy details: No dealer’s all electronic games .. don’t play before you learn the game first.. or your just handing your money over to the casino
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April 2024 by M J A
To begin,I stayed at a Jakes Suite.Cleanliness level is bad. Bed Sheets had snot on it on the side of the bed when we got there.We contacted front desk and no one was available to assist with changing the sheets and asked me to come down and get them.Also their toilet broke , they came to fix itYet housekeeping didn’t clean the mess.Then the toilet broke again and I end up using the casino restroomNo one at the front desk was able to help us and the manger wasn’t available at all.Till this day we are still trying to get thru management-regards our horrible stay.This has been my worst experience at a hotel.If I could rate without putting a star I would. Be cautious of this place
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March 2024 by George Hsu
The Best Local Casino on Long Island. Despite not having too many eateries, the options for slots are great, and the roulette area is my go to! Staff is real nice and friendly. Always see people winning. Must be a sign.
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March 2024 by Pari Pari
I always loose my money this casino some machines control for casino members I am always
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March 2024 by thisGamer Star
I had a bad experience, they stole a ticket for $683 and the security didn't want to do anything about it, they have surveillance cameras everywhere but it doesn't help because when things like this happen they just wash their hands and say they Cameras cannot be verified, they are local policies. I am really disappointed in the security and zero empathy that they have with clients in this type of situation.
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March 2024 by Vicky Guarin
Entertaining good,
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March 2024 by Frank DiLernia
Nice fun experience, just don't get caught up in the scene too much. Walked out with some of their money for a change ? +$300!!!
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March 2024 by Grace Domenchello
We only went there for lunch at the bistro restaurant, the food was delicious,there was a glitch with the computer and one of our lunches didn't come out with the other.The manager Zachary couldn't have been any nicer,he kept apologizing and asking if there was anything at all we needed.Thats a great manager who handled the problem and kept everyone happy! Very lucky to have him.
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March 2024 by anthony Vella
Impossible to win hereNo free coffee or sodaThey don't give you anything for freeLike the other casinos
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March 2024 by Thomas L
Everything's electronic, not a big fan of that. Slot machines are confusing if you are new. Very easy to lose money fast if you don't pay attention to what you're playing, for that reason, Save your money!!
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March 2024 by Moon Child
The restaurant is absolutely terrible with the servers. Slow and not attentive. My ribs were raw and I had to look for our server to tell them to change my food. Horrible service and the machines are a total rip off!!
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March 2024 by ANJEL
It's too small to hold all the people that be thereSafety: It's too small and heavily overcrowded
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March 2024 by Tony Basilicato
Didn't care for it slot machines are one button bandit not even an arm parking lot full did have valet parking bottom line lost 60 bucks in a half our leftFood & drinks: Nothing great go out to eat stay away from the slots
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March 2024 by Marissa McKee
OMG do not book here. The WORST customer service I’ve ever received. I called to book getting ready there before my wedding and the women was so rude. Mind you we were placed on hold before that for a “quick hold” … 45 minutes. Called back and the lady picked up and said how could I assist you today (with an attitude.) We simply asked how much it would be to get ready there and she responded with such an attitude. Saying “we don’t do day rates sir.” And then hung up on us. So I called back asking if there was someone else we could speak to then about pricing and she told me that she’s busy checking people in and doesn’t have time to help me. I asked for her name and she hung up on me. How does someone with an attitude like that work for a job like that. Your job is customer service, which means you deal with CUSTOMERS. Mind is blown.
