-
December 2023 by Ron Huttie
The service provided by Penelope Sanchez, Islandia branch, was exceptional. She was very patient and helpful. She answered my questions fast.
-
December 2023 by Christal Ferrer
I went to start an auto loan application Penelope was very helpful and patient with me. She even went to lunch because of me lol. And Craig the manager was very helpful and patient as well even tho he was suppose to been clock out lol. I would go to them again. They are very patient.
-
December 2023 by Aaron Holmes
I would gladly give Marife more than 5 stars if I could. I've been dealing with a Google Pay issue for months, and she resolved it within minutes. Thanks a lot!
-
August 2023 by Jeritt Lewis
Ms Morales did a phenomenal job with educating me and explaining the important details she was patient. She exceeded my expectations!
-
April 2023 by Mercedes Ozuna
This is one awesome bank! I have been working with a huge bank for a very long time and forgot what personal service looked like. Suffolk FCU reminded me. I needed a loan for a quick purchase of a car and they expedited everything once I found the car. Kellie Cardone on loans went above and beyond and Linette Rubio went the extra mile to make a transaction I could not complete on line, as efficient as possible. There might be some quirks that need to be worked out on the tech side but the tools already offer more than most banks. I know they will get there but who needs tools when they employ such helpful nice people? It’s a pleasure to deal with…customer service A++++. I’ll be doing ALL of my future banking here!! Thanks Kellie, Linette, helpful customer service folks and Thank you Suffolk Credit Union.
-
April 2023 by LiliMae Donlon
Límete Rubio excellent customer service skills. She takes her time to explain everything. Lovely woman
-
March 2023 by Amanda Blancke
I had a wonderful experience because of two outstanding employees, Katora Miller and Linette Rubio. Both were helpful, efficient, friendly, and knowledgeable. They answered every question that I had. Katora was particularly helpful because she clarified information that the other loan professional rushed through.
-
November 2022 by Nick Lanteri
SFCU and its customers are lucky to have Kacie, who went above and beyond to help me with several important matters over the past month. She is professional, knowledgeable and her due diligence was very much appreciated. Thanks again, Kacie!
-
September 2022 by carmelo Cortes
I was at the credit union 5 days ago and kacie Campanelli was the best representative I ever deal with in a financial institution she was a 100% helpful. I wish and Hope that she get promote
-
July 2022 by Sidney Castiblanco
Awesome staff
-
June 2021 by James Gloria
Horrible bank. Do not recommend anyone to bank here. Not just this location the company as a whole. They will take any money they can from you and are not understanding at all. Will hit you with multiple overdraft fees for charges within minutes of eachother. Took my last $100 in overdraft leaving me with $0 balance. Never willing to dispute charges or work with you on over draft fees. Horrible branch. HORRIBLE BANK. HORRIBLE COSTUMER SERVICE.
-
February 2021 by JJ615 Kobe
Drive thru tellers are slower than slow. Open your doors already!!!!
-
May 2020 by Julio Valencia
really bad bank.......terrible service......I am not recommend nobody bankingwith them.
-
January 2020 by Jasmine Mahone
Member services never has enough staff. The wait is terrible. Also I tried to open account for my child and they gave me such a hard time because she doesn't have mail with her name and address on it. She's only 15 I don't know what bills or mail can she possibly have. Then when I found a letter the doctors office sent with her name they wouldn't take that because the address was only on the envelope. They wouldn't even take my filed and submitted tax forms with her name and address on it. I don't underhand why if it's a federal document why they couldn't take it. Then had the audacity to try and pitch sales to me.
-
August 2019 by Kim
Horrible. Just this branch. You have to sit at the drive up for 10 to 15 minutes before anyone comes. They have messed up atm deposits and than take there time fixing. Too many errors done here.
