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May 2018 by Anna F.
Avoid if you are looking for a mortgage in New York. They are not familiar with NY real state and your already painful closing process will be a real torment.
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May 2017 by Chris Stallone
I would never recommend anyone work for this company there thiefs liers and the managers there have no idea what they are doing pay is horrible and they treat you like dirt I worked for them for year and a half and was let go for for a task I was still being taught that was not put into consideration it's no wonder there being bought out
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December 2016 by Alexander B.
Pathetic service. Pick a competent bank. Online banking is years behind, customer service is unhelpful and occasionally actually rude, everything is done with PDF forms (?!). I have zero respect for these people, and don't trust them with my personal or business accounts, which are being closed shortly. Lame, don't use them.
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March 2015 by Rico R.
They only have branches in Fla. The customer service is in Islandia LI and they are mostly clueless ex bank tellers. Put your money elsewhere and have easy access to it. Thank you.
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June 2013 by Kristin S.
WORST website ever! It would be easier breaking into Fort Knox than accessing your own checking account.
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May 2013 by MJ M.
This bank is so fishy and rediculous. After I submited my application, they asked for extra documents no other bank requires. They expect you to compromise your security by mailing them your social security card! Cooperating with them is also useless. I just never heard back from them and had to call them. Customer service is unhelpful and condescending. They said they couldn't verify my info, and they just dismissed me without explanation. I never had a problem with any other bank in the past or present. It just shows their sheer stupidity if it's true that their system couldn't verify my identity. Glad I didn't give them the large sum of $ I was going to put in their bank. I'm more than happy to take my business elsewhere. I already conviniently opened an account with another bank, without any of their nonsense. It was a waste of time to deal with their painful system that froze a few times.
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April 2010 by Lxs S.
Love Everbank. Extremely responsive and helpful. A real PERSON answers the phone and provides excellent service when you call with questions. Interest rates are extremely good - way better than some of their large competitors like BofA and Wells Fargo.
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September 2006 by Michelle S.
As a seven year customer I must tell you about everbank.com. They are an online bank that charges nothing and actually gives me up to $12/month. How it's done: First, they do not have bricks and mortar banks - which is weird to some - keeps their costs down. They offer postage paid envelopes to mail in checks, automatic deposit as well as the ability to depost at certain standing banks such as US Bank. Second, they refund any ATM fees up to $6/month Third, they pay interest on balances Fourth, no stamps for mailings Fifth, 24 hour customer service Sixth, excellent customer service Seven, reports, reports, reports! Once you get a system, they are super simple to work with and manage accounts. I have more than one with them. There was also an incident of someone stealing my credit and ATM cards and they worked with me and really helped me through a disruptive situation.
