The Verizon store in Islandia offers a positive and helpful in-person experience for customers. Customers appreciate the knowledgeable staff, including representatives like Liam, Jake, Dominick, and Wessie Khalid, who are praised for their patience, clear explanations, and willingness to assist with various needs. Many reviews highlight quick and efficient service, such as fixing issues with cell phones and helping with plan adjustments that save money. Customers also value the personalized attention, whether they are upgrading devices, trading in phones, or resolving technical problems. The store provides a friendly atmosphere, with staff members willing to support each other and fully address customer concerns. Visitors can shop for the latest devices, wireless accessories, and exclusive Verizon services, as well as learn about current promotions. Overall, the store is highly recommended for its outstanding service, knowledgeable staff, and ability to meet customer needs efficiently. Whether upgrading a phone or fixing problems, customers leave satisfied with their experience at this Verizon location in Islandia.
Wilson went way beyond and most helpful to my needs. He was very informative much better than the Apple employees. Very satisfied.
February 2026
Camille was a tremendous help today when I stopped in to get my new phone connected to my bluetooth. She was knowledgeable , friendly, and helped me connect my bluetoorh so that I could retrieve my messsages when driving. I will definitely recommend this store to family and friends.
January 2026
I would highly recommend coming to this store. Great service!