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December 2023 by Ed Hovanec
I would not believe a review that starts with "This is the worst post office in Suffolk County" unless you believe said person visited the well over 100 post offices in Suffolk County. Hardly ever a line, staff is always courteous and friendly. Would not blame them for following federal regulations or a delay that happened on the road probably in another state.
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October 2023 by J P
Absolutely the WORST post people when it comes to delivery. Waited months for a package to arrive and when given the option for electronic delivery, the incompetent postman decided to NOT deliver the package despite having the electronic release to LEAVE the package. When calling the general number the hold time is over an hour and by then the post office will be closed and nothing will be done. Absolutely GARBAGE when it comes to execution.
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March 2023 by Joey T
Ive had a P O box at the Islip Terrace Post office since 2014, all very professional, helpful and friendly!! And I disagree with the review about the lady with red hair, she is very sweet and friendly, like all that work there!!
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May 2022 by Alexandra Paige
Hands down the worst post office in Suffolk County. Some of the clerks (particularly the red head) are outright rude and nasty. All of my packages have postage paid and every single time they make a comment about label placement, size of package, weight, etc. We’ve proven her wrong so many times and she never apologizes or acknowledges we’re correct. Constant eye rolling. Do better Islip Terrace. (Side note - I highly recommend East Islip PO because Diana is amazing!)
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March 2022 by matt colagioia
This is the default post office for our town and I could not be more annoyed with the effort they put fourth. Several times they will lose mail or damage certain articles for the mail. Normally I would never leave a review online nor do I know how well other post offices are, I just know they must be better than this. Attached is their apology of ripping a I.D for my mother's bag collection in half. They included half of the I.D, what's not included however is the half that has her phone number, email and other personal recognitions on it, which means it was either destroyed or floating somewhere for someone to collect, but we have no idea because they didn't write anything about it.
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March 2021 by Kimberly Zurla
Patricia couldn’t have been nicer or more helpful. I can only image how hard it is dealing with nasty people all day who come to the post office without a pen or tape or necessary tools to accomplish their task. And then take it out on the lady’s who have to suffer through dealing with them!
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May 2020 by Matt C
Was given a extremely big attitude by the clerk no wonder nobody is using you guys lazy entitled government employees
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May 2020 by griselda hernandez
Am a health care worker who also has a ebay store and I go all the time and everyone is so nice except Paula she’s rude she was rude to me and my 5 year old where in line and she scream wait outside until we tell you to come in so we waited outside until we where told but my son was distracted so we when in and she said they were next am sure 2 seconds that we lost was no need for her to scream at us and my son who’s only 5 so rude and unprofessional
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January 2020 by Nunzio Carciofo
This post office is efficiently run, but the attitude of a couple of the counter clerks there is rather rude, as if they are doing you some tremendous favor by doing their jobs. What I've noticed is they will be nice and friendly to some customers and completely obnoxious and rude to others. Very passive aggressive behavior, where you feel like you may have done something to irritate them, but you can't figure out what it is. The postmaster of this facility needs to instruct these employees on proper customer service.
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January 2020 by Carolyn Barbato
Ive never had a problem at this community Post Office. The personnel is courteous and very friendly. I've found some of their customers to be obnoxious however, rude and nasty! If there is a line it goes quickly and I'm in and out in a few minutes. Its kept clean and has a lot of things to buy too!
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November 2019 by Jennifer Benjamin
This post office is one of three local post offices to my home and I will not return again after my experience today. At the Islip Terrace Post Office I've experienced nothing but obnoxious attitudes and cold, unfriendly, disgruntled employees. Today, I stopped in to send out an expedited piece of mail and arrived around 1 PM, which despite what the hours displayed on the front door read, was near closing time. Patricia and her coworker were quite hostile. From the tones in their voice to the general attitude, these two women were clearly very unhappy about my being there at closing time. After I expressed my dissatisfaction and unwillingness to take their attitudes...all for a five minute transaction...the attitudes only got worse. First, when I asked about sending out expedited mail for a letter size envelope, Patricia's coworker only offered one-day priority mail which costs $25.50. This was presented as my only option. Upon asking two additional times for my options with sending out expedited mail, I then was given the $7.53 option for 2-3 days' delivery. I am appalled at not only the lack of customer service but the customer bullying that took place. With the technological advances and options of e-cards, online bill pay, email, and various delivery companies, these "types" of employees that are still present in post offices will be the final nail in the coffin of the US Postal Service.
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November 2019 by Rob L.
I was on line at the Islip Terrace post office. When the woman in front of me got to the counter, the clerk threw her hands in the air and came running out front to give her a big hug. When the other clerk asked what was going on, the first clerk told her that this woman was going back home to Colombia tomorrow. I commented out loud that the service in this place was amazing. Then the second clerk came around and hugged the woman. On her way back behind the counter, she gave me a hug as well saying she didn't want me to feel left out. Then when the Colombian woman finished her transaction, she gave me a hug also. Five stars.
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August 2019 by Hann Oconnor
The lady who just rung me up was so rude
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February 2019 by Jerry Lozano
Is nice Always nice service
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September 2018 by jilmer manzanares
Good place
