AutoZone on Elmira Rd in Ithaca, NY is a leading retailer of auto parts, maintenance items, and car accessories. The store has everything needed, with labeled aisles for easy finding and reasonable prices. There is a rewards account to sign up for to earn benefits. Employees are described as helpful, knowledgeable, and eager to help find problems and solutions. Specific praise highlights an employee who provides extremely helpful and old-fashioned service, going above and beyond to diagnose issues, help find correct parts, and even assist with installations for no extra charge. This knowledgeable, old-school service leads customers to highly recommend the store and plan to return for all future auto needs.
Had such a good experience today. I had to get my battery replaced, and Michael was so helpful! He made this as stress free as possible. So Friendly and funny, and he did a great job with the install. I’m so very appreciative! This is what exemplifies top notch customer service.
August 2026
Eric was great. I had a time sensative event to get to & he had me back on road with time to spare. He even pointed out a potential worn brake issue based on the brake fluid level. Thank you, Eric for all your help!
August 2026
Mike helped me with my battery and went above and beyond. He was very kind and helpful. Turned my day around, thanks Mike!
