AutoZone on Elmira Rd in Ithaca, NY is a leading retailer of auto parts, maintenance items, and car accessories. The store has everything needed, with labeled aisles for easy finding and reasonable prices. There is a rewards account to sign up for to earn benefits. Employees are described as helpful, knowledgeable, and eager to help find problems and solutions. Specific praise highlights an employee who provides extremely helpful and old-fashioned service, going above and beyond to diagnose issues, help find correct parts, and even assist with installations for no extra charge. This knowledgeable, old-school service leads customers to highly recommend the store and plan to return for all future auto needs.
Was helped out by Shawna the store manager and she was very helpful, kind, and efficient. Replaced my battery no problem very early in the morning and was super helpful and overall just an amazing worker. Will be coming here again in the future great store and staff appreciate them
April 2026
Mr. PALMER WAS EXTREMELY HELPFUL AND PROFESSIONAL. INSTALLED MY HEADLIGHT AND EVEN GAVE ME SOME GOOD ADVICE FINDING MOISTURE ON A SPOT.
April 2026
Had a great experience purchasing a battery. My old battery was really difficult to get out and the manager, I think her name is Shawna, was very helpful and attentive in replacing it. Also a good warranty on the battery itself.
