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October 2023 by Karen Hartsuyker
Twelve years ago we worked with a pro (Matt?) at Builders Best and ordered all of our Marvin doors and windows from them. This was a huge order. Recently the fire department had to break into our home, so we needed to replace one of the doors. After dealing with a nearly useless salesman for three weeks, we were still unsure how well the proposed replacement matched our original door, so we switched to someone who was able to use the database and contacts at Marvin to confirm a replacement door for us. We initially were not going to have them finish the inside of the door. About 30 hours after we submitted they order, we asked them to add this back. Even though it was the last step in the production process, they wouldn't do it without charging us a $200 change order. That may be Marvin policy, but they made no effort to go to bat for us even though we had spent over $30,000 with them previously. Not happy.
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March 2021 by Mongo fpv
Very knowledgeable people and great service ! If your looking for kitchen or bathroom design or help this is the place to go!
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March 2020 by Scott Tucker
Phylis did a great job listening to our desires for the kitchen design, worked within the budget we had in mind and delivered. If you're in need of design help, I highly recommend Phylis.
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March 2019 by Phylis Vrooman
This place is awesome place to work , if you need kitchen or bathroom designs it's a must go place!!!
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March 2018 by Dean Shea
As a professional remodelor in the Ithaca area, I work a lot with Phylis Vrooman at Builders Best to remodel kitchens and bathrooms. Phylis is a talented designer who knows ergonomics, kitchen cabinet features, design trends and what it takes to design a kitchen or bath to allow for a seamless installation. In addition to supplying design and cabinetry, Builders Best has most of what you will need for your remodel including counter tops, fixtures, hardware, tile, windows, doors, trims, etc. I highly recommend Phylis and Builders best as part of the team for your kitchen or bath remodel.
